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HSDEMONZ
QUOTE
DEC 16 2005
Xbox-Wired Has been removed from XS pending a full investigation. I recommend, that anyone still having outstanding issue and not satisified with the non-responsiveness of that shop contact their CC company or Paypal or whatever and file a complaint, For fraud, etc.. and possibly contact your local authorities.

I do hope the This shop isn't yet another that roll over and ran off with peoples funds. I'm still hopeful that some of you will get some satisfaction. All the facts regarding this shop aren't all in yet so I won't condemn them completely. Yet.


Have you purchased some product of service from www.xbox-wired.com ?

Please leave your experience, opinion, rating and/or comments here!
B_RAD
I ordered a chameleon mod chip from xbox-wired.com and was surprised. These guys have excellent live customer support, they send yo **** first thing in the morning and also send the 1.3 version (latest version) of the chameleon chip. I found their order tracking to be accurate and received my package swiftly. I still cannot tell anybody who reads this exactly how superb their customer support is. Its a couple of geniuses who aren't looking for your account and order info for half an hour while your on the line, and are willing to help you for prolonged periods of time. I recommend purchasing that new dms x-b.i.t mod chip from these guys when it comes out cuz of a great price and you can rest assured they will get it the second it comes out.
B_RAD
go play halo
|GateKeeper|
glad that i can be help .. biggrin.gif
scuzzel
yep me to they kick ass!

muhaha.gif
|GateKeeper|
thanx for the feedback
speedy2
Ordered a premod xbox and It shipped the same day!These guys are great.They helped me choose everything I needed right over the phone without feeling rushed.I had It shipped next day air and it arrived the very next day without delay.The package was very well wrapped to protect it from damage and my xbox worked perfect right out of the box.Great price too!I would HIGHLY recommend these guys for any xbox needs.
ArmyofONE
thx speedy hope u like your box.
shanafan
My transaction with Xbox-Wired worked out great. Fast shipping. Would be willing to deal with again

smile.gif
ArmyofONE
hope you enjoy that shanafan.
Cosmo1t
I've purchased 2 chameloens from you guyz, (very close to me smile.gif ), but 1 was bad sad.gif,
but due to your superior technical support (someone that seemed to care) we were able to succesfully detect that it was a faulty chip.

Thanx guyz, and rock on!
fatsamer
i ordered my xbox from xbox wired and it was great
they helpmed me set up everything withe ftping and stuff and it is great
you call them and they answer and help you every time with no hesitation
i think that if you wanna mod your xbox this is the place you should do it at
this place is great and they offer alot.
Beelzabub
Great fast service I recommend XBox-Wired all the way! First time I buy a chip and it was a perfect buy! Thanks XBox-Wired smile.gif for more info on how everything went you can read my post at http://forums.xbox-scene.com/index.php?act...T&f=51&t=102268
D-Lane
Mod Chip Buyers:
Xbox-Wired is without any doubt THE place to get your modchip. I sent an email inquiring about the Xenium around 11:30 pm EST and to my surprise I received a reply within two hours. That's 1 o'clock in the morning! I then spoke with the main guy, Mike, on the phone and he quickly assured me that no matter which option for installing the chip, I *should* be able to do it, but if I *wasn't* then I could send my xbox in and they'd take care of the rest for a small price. He sent me an mpeg movie of him installing a solderless Chameleon in under 15 seconds to assure me that *anyone* can do it. So, I hung up and logged into the website to make a purchase. Quick, easy, intuitive interface for shopping. My only complaint about the entire process is their lack of a "real" SSL Certificate. I was very glad to see that my data was being encrypted during the order, but the Certificate was not authored by one of my trusted providers (Verisign, etc). However, I placed my order. As it was a pre-order, I was a bit concerned about the actual retail price of the chip, but that's the price you must pay to be the first to have the latest and greatest. I received an email earlier tonight letting me know that the product has shipped, my card has been charged, and giving me the tracking number. My only complaint here is that no exact amount was totaled in my invoice as to how much *actually* was charged. This is important and I feel needs to be worked out. It is a bit unsettling to not know exactly how much was charged to my card and that I must wait for the monthly statement. Regardless, this was a much smoother transaction than I had imagined.

Highlights:
-Nearly immediate response to email / phone
-Tech Support / Customer Service are EXCELLENT
-SSL Protected site, your CC and info won't be snooped
-Easy checkout, nice web interface, prompt emailing / updating of order status
-UPS tracking number included in email

Complaints:
-SSL Certificate is "untrusted"
-No update on CC exact charge
-Not listed on resellerratings.com
ArmyofONE
bring on the xenium customers.
EmperorPsiblade
excellent service!!!!!! they shipped my Xenium the next day!!!! i just hope i get it soon happy.gif
I even told my friend to get a Xenium from u guys....
this site earns the "n00b seal of approval!" laugh.gif
elika
I ordered a Xenium yesterday with next day air shipping. Five minutes after I finished the transaction, a guy from xbox-wired called me to inform me that it was too late for the overnight shipment to make it out in time. He then offered to call around to see if they had any local dropoff centers where he could take it. He called back after checking around (with no luck) and even offered me a discounted shipping rate for the inconvenience.

I never expected the package to go out that day as it was already after 7:00, but the fact that the guy made an effort expedite it was impressive.! The speedy response and heplful representative prove these guys put customer service high on their list.

I have not yet received my package, but based on the service I have received so far, I would definetely do business with xbox-wired again.
|GateKeeper|
D link ---> xbox-wired Customer
"Complaints:
-SSL Certificate is "untrusted" Fixed
-No update on CC exact charge Working On it
-Not listed on resellerratings.com " Fixed


Thx for letting Us know about are Problem so we can fix it and make better website and store for you guys.

ALso like to thx all you for posting your feed back. realy means a lot to me and help me do better work and go the extra miles for all of you ...

Michael M
elmufador
I'd love to buy a Xenium modchip from xbox-wired, but they're charging over 42 USD for shipping it to Belgium. That's almost as much as the chip itself! I'd gladly pay a little more for quality shipment and reliability, but this seems a little exaggerated (in comparison: divineo.com charges 7 USD; their ratings suck, though tongue.gif ).

Since the xbox-wired hosts seem to be checking this forum quite regularly: any chance that you'll be using other (cheaper) methods of shipment in the not-too-distant future?


djfelix
These guys have helped me out tremendously! I killed a MB in a friend's XBox and needed a replacement. I spoke with these guys on the phone, and they had a replacement MB and HDD in my hands the NEXT DAY!!!! The board worked perfectly, and I was able to repair my friend's XBox. Thanks!!!!

That was a few months ago ....

Yesterday I ordered a Xenium - 3-day shipping. It arrived today! Outstanding!

Keep up the good work guys!
PyronX
I just wanted to tip my hat to GateKeeper and the whole xbox-wired crew. I actually spoke with GateKeeper for all of my questions, concerns, and issues.. which consisted of me wanting to expidite my shipping. A problem arose from that and GK was quick to rectify it. Thanks for that.

Any future business that I have is with them.

Xbox-wired.com rocks.
laugh.gif
tadrow
I actually took the time to register for this board just to put a note about xbox-wired. My order for a Xenium shipped the same day I placed it! I've never seen a bad thing said about the service from these guys, and just wanted anyone who was up in the air about where to order from to know that they need look no further.

Great site!
pir8penguin
I really only have one complaint: I had to use Internet Exploder to order (I hate IE). My only other options were Opera (SHOULD have worked in opera) and Firebird (I didn't expect it to work for Firebird). I never use Nutscrape, but I'd imagine it works ok there, or with Mozilla.

The guys are pretty quick, and aside from SSL (not too strong) I was ok with the security. I also like for shops to take their own pictures of products, including packagine and ENTIRE contents...I've yet to see a "package contents" pic or list for the Xenium.
Illgotten
Xbox-Wired has excellent support. I didnt even buy a modchip from them and when i called them having troble they helped me out instantly. I was very impressed with them. All my future modding purchases will be made through them.

Illgotten
Fawk3s
All I have to say is that xbox-wired provided me with excellent service, friendly customer service and the fastest shipping I have ever seen. The whole transaction was completed within 24 hours. I Will buy from them, and only them again! smile.gif

Fawk3s
Puckster069
I've been waiting until my chip came in to post a review.. but then figured hell why should I make xboxwired wait because I was too cheap to order anything faster then ground... (UPS ground... ugggg) Let me say, these guys are top notch. A+ service... they have always responded to my emails in a timely fashion, my chip was shipped the day they got them in. I will definatley do business with them again if the need arises. Top notch work guys, I'm sure if the chip has any problems I can count on you guys to work with me on the issue. Thanks!
lip
Quick shipment.
So far so good.
Ordered a Xenium Friday morning and it was shipped Friday evening...

I had some questions on Thursday night and he answered immediately (albeit very short answers in a very poorly written english).

Can't wait to get the chip and give my two thumbs up! (one thumb up now!)

biggrin.gif
LIP
|GateKeeper|
yes sorry about that my english a bit rusty Since i was not born in US
still working on it .. but gald to be a help. biggrin.gif
ravage73
order #557. i will do buisness with these guys again!!! only took 6 days from ordering online, to recieving. thanks!!!
lip
GATEKEEPER:

No probs on the english...

Your service is really good. I think your main problem will be making sure you can keep up with all the new business that you are creating by making a good name for yourself!

Thanks again,

LIP
jarmani
Excellent product, well packaged and arrived quickly. Great price and very accommodating to my needs. Tracking number received as soon as package was sent out. Very good business. Will buy from again in the future.[FONT=Arial][SIZE=1]
dinkoh
Unreliable. Promised delivery, but 4 days past the date.

dry.gif
dkikuchi
Placed an order (#644) on 1/24 with 2 day shipping for an (as then shown) Xenium and just got a response about it being shipped today.. 1/29... Not all that happy right now... hopefully it will get better (Note: I sent them a PayPal payment via a different email address than I provided which may have had something to do with itl but its no excuse since I sent them an email the same day informing them as such)

Will update if they prove themselves via product etc. to be better than experience has been so far.
Awakening
ordered a Xenium early last week, got it two days ago. great service, solid price, great response time. and the chip works...which is always good biggrin.gif

will definitely be my first stop if i need any more mod products!
|GateKeeper|
First of i like to say i did what i could to get this matter resolved .. the shippment that shuld of been here Last Satarday was stop in customes for inv probelm ."as provided proof of that matter on my last news post on the website " there was nothing i can do to fix.

note : still no shippment and there still holding it "

secend : try to find another way to get a small shippment to take care of all the orders
there are over 200 orders now as of monday .

Note : the first customer on the list to get his order ship out his name is mike he order 50 chips and pay in full, secend customer albert 20 chip that is 70 chip alerady .they both undrestand the problem and let me use there chip to cover the other 198 people since they order 1 or 2 chip .. so every one could have there chip .. but i don't expect you guys to undrestand ..

3rd : "This is an official apology from Team Xodus" posted on 01/27 secend proof

TEAM XODUS This is an official apology from Team Xodus to all customers that have ordered from one of our trusted ditributor http://www.xbox-wired.com. Due to a serious mix-up with DHL yesterday, we were unnable to ship out orders in time to meet the deadlines promised to all of you. We sincerely apologise for this delay and take full responsibility for this mishap. We have been assured that shipment will arrive tomorrow and therefore please allow for a two day delay. Again, we apologise for this mess up and ask for your patience while we resolve this matter. Xodus


4th : upgrading every one shippment " that is 198 order"
all ground to 3 day select diff of $4.00 - $7.00
all 2nd day to overnight diff of $10.00 - $12.00
all next day Air refunded $10.00 and ship as over night


Well i know of no store that would do that well xbox-wired did .. i'm ot going to even say how much diff was on the upgrade 198 order what we lost on shipping cost


5th : "dkikuchi" " Placed an order (#644) on 1/24 with 2 day shipping "
well i have 10 order on the 24th and none of them paypal and secend none of them paypal so if you give me a call so we can look that up that would be cool
210 949 1890

6th : "dinkoh" Unreliable. Promised delivery, but 4 days past the date."
well i did every thing i can. but it's cool every one else can thx you for putting " Unreliable"
about your order i'm willing to refund your money back .. and chip is your for free ...
as about what you say i have some ajustment to make on the webiste

7th : 50. chips are out of here and new price 54.00 thx to you .. " Unreliable"
other sites that sell them same chips always told me that my prices to low maybe becuse i was not in to it for money and trying make more .. but's it cool we are "Unreliable"
8th : customer support out of here i will no longer hlep out any one with there problems
anyway it was getting out of hand answer the phone 24/7 3.00 Am 5.00Am no matter what time i help people out .. i get call from people who order from other website like www.system-mods.com still help them out .. i be the only web site to go this far for his or other customers .. but no matter we are "Unreliable"

shoot I'm Unreliable i was not be able to take care of my customers that measn not only my website Unreliable i'm Unreliable to

That's all i have to say wanted you guys know how i feel about this week and what my customer have to say about it

Michael M Team Xbox-wired
Zeitgueist
Xbox-wired had a major stock screwup this week, and they were very up front with customers about it. They found another supplier to fill their orders, and upgraded everyone's shipping for free. They are currently taking no more orders until they get it straightened out. Additionally, they are active here on the boards.

I would definately shop with them again.
cybertx
i ordered mine last week and received the email today the delivery is for feb 2 but it will be delivered today this guy lives 2 hours from me so it's really fast to get things here.
exobyte
I ordered my chip about a week ago and it arrived yesterday. Considering a weekend was in there and I chose ground shipping, I was pleased. After reading the reviews, this seemed to be the xbox-scene sponsor that wasn't getting negitive reviews, and I see why.

My only issue was with the phone number which was listed differently a few different places. The one on the website worked for me.

The chip (a Xenium, which the had in stock) worked and I got it on time. What more could I ask for? A FREE CHIP?!? Well- no free chip, but I didn't have any surprises.

If you're thinking about a Xenium, it works great. I had a good flash VERY quickly.

Oh yeah- they don't accept a five-finger discount here biggrin.gif.
SiteRnr
Well .. i have 2 Xenium chips ... and i have to say .. after engineering and doing a probe of the xbox and making my own mod chip design and then building it .. that i love there chip so much better then what i could do .. been 15 years since i have done any electronics engineering work .. and i dove into the xbox for fun .. to see if i could build a mod chip .. and i was able to make one .. this was of course way back at the start of modding .. when we were all sharing info on xboxhacker.net and realized that it was possible to make one .. it was fun .. but this Xenium is way past what i could do .. and i have to say .. JOB WELL DONE.. who cares about the boot screen .. there .. not there .. i realy dont care either way .. i love the fact that the OS boots first .. so many options .. hell . things i cant even think of can be done with this chip .. realy if you want plain and simple .. use a cheap mod .. if you want to expand your options and have one of the best mod chips out then use Xenium ... i realy am impressed with this chip . i have had no troubles installing them ... or using them .. granted there are some issues with the OS and some controller and addon combos but they wont be there long .. this is the chips for people that want to be on the edge of what can be done with a xbox and a mod chip .. i get all my chips from XBOX-WIRED.com and let me say they kick ass .. it was a pure pleasure to deal with these guys and i cant say how much there professional attitude and there service and respect to there customers has made me a customer for life ... its nice to deal with a company that does what they say and puts there customers first ... NICE JOB XBOX-WIRED.COM.. i dont normaly open my mouth because .. hell .. i dont have much to say .. but i thought i would give my $0.02 and pat OzXodus and XBOX-WIRED.COM on the back for damn good work .. realy .. its a nice chip .. but being on the edge of tech can cause you to run into issues every now and again ... just hang in there .. as new OS's are released for this chip you will grow to love it .. and find yourself forgetting about the minor problems you had at the start .. but above all .. try and have fun .. life is way to short to worry over everything ..


peace and love to everyone,
SiteRnr
Tidusblitz111
Very respnsible! Great shipping time! LOVE product!
snipe-br
I bought a Xenium from you guys and it works great. I've been geeking out hard getting it setup. Thanks.
killakeef
Order #667 I ordered a Xenium from xbox-wired, got the chip but it was defective. no fault of theirs, they exchanged it, no hassle no fuss. these guys value their customers and prove it by providing excellent customer service. i will definitely buy from these guys again.
simonseztech
Unbelievable... everything went smooth (paid by Paypal). UPS
estimated that the box will arrive at 12h44 yesterday and they come
at 12h3?.

Can't ask better. Continue your good work.

I was happy that OZXenium choose you for official retailer and not
again the crappy service I got for my Matrix (EasyBuy2K)

|GateKeeper|
thanks for feed back and supports .. biggrin.gif
gamehack
sent in brand new xbox with samsung drive for xenium install. chip seems to work fine, but my brand new samsung drive was no longer in it. wonderful way for them to get parts i guess. that's a pretty crooked thing to do. also it came preflashed with evox m7, which i have no interest in but isn't that a no-no. seems like a shady company for an XS sponsor. had considered coming back to for smartxx and x3 but getting burned once was enough.
muerte
Great service, great support, quick shipment, good product... what else could you want!! Even better than my experience with SMT... this company is reliable and well worth it. BUY FROM THEM!! smile.gif smile.gif smile.gif
X_man
I am a retard when it comes to modded xboxs, so I had to call and get help for my box. One of the guys at xbox-wired helped me out for atleast a hour and thats was after they closed so i guess thanks are in order. I would have to recommand these guys for noobs like me to the most advanced.

THANKS ALOT beerchug.gif
|GateKeeper|
" Q : gamehack Posted: Feb 24 2004, 11:25 AM


X-S Enthusiast


Group: Members
Posts: 14
Member No.: 60991
Joined: 7-September 03



sent in brand new xbox with samsung drive for xenium install. chip seems to work fine, but my brand new samsung drive was no longer in it. wonderful way for them to get parts i guess. that's a pretty crooked thing to do. also it came preflashed with evox m7, which i have no interest in but isn't that a no-no. seems like a shady company for an XS sponsor. had considered coming back to for smartxx and x3 but getting burned once was enough. "

----------------------------------------------------------------------------------------------
Ok after reciving your email the day before yesterday .. i was shocked that what happen so i start looking for answer that why his drive not in his xbox ..
Customer order Customer Install with a 120 GiG harddrive which we had to get for him and he send in his own chip..

On the day we did the install i was here at the store by my self as most of you know i live here now biggrin.gif i have so much work that i even answer the phone here sometimes at 2.00 AM .. any way i had total 8 Custom install for that day , it was weekend and i had no one there to help me .. so i ask my brother to help me with opening the Xbox so i can get to them faster and get them done by monday ..
my brother dose not know anything about xbox or how it work i just show him how to open it and give them to me than close them .. he dosen't know thw Diff between Samsung drive and thompson to him there the same there just a drive that load the game ...

Well make the store short there where 2 order under the name of michael for that day .. " One of michel will be our customer with the mix up drive" so some where the drive got mix up..

What I do to fix this problem after getting his email .. Open bran new xbox pull out the Samsung drive and Over nighted to him with a free chip and took full responsiblity for not checking my brother work ..

customer has call me and he got his Drive and will send back the old drive to me he was happy and as a compnay i did what i could to make him happy .. i hope he will post back a reply about this matter , that is been taken care off..

Michael M

PS about the M7 Bios well Mr customer since we going talk about in order to install you drive and transfer the MS dash File From the orginal Drive i have to put a bios on the chip inorder to make your new 120 gig drive work and than lock the Drive you show me a way to do this with out using no no Bios as you stated ..
Also for some one who is using a moded xbox with 120 GIG i don't think should say anything since what you doing is a big no no .. any way this matter is resolved and i can show proof of tracking that a new drive and free chip was send .
Innaudio
I ordered the new Xenium Chips and was really inpressed with its features. But most of all, I was impressed with the service i received from xbox-wired. Everything went flawlessly. I ordered 2 chips and had them shipped to my job. They got the order out on the same day, and actually received it before the due date. Xbox-wired will be getting all of my chip business from now on. Great Job!!! Keep up the good work.
erexx
Ordered 3 chips on 2/21/04 (Saturday)
Recieved on 3/25/04 (Wednesday)
Shipping method 2nd Day Over Night UPS.

Excellent Thank you.
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