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KaoS
ehh, if you sent him a chip back? Maybe that is what the airbill is for?!?! the shipping back?

Also nolga is working on rma chips right now, we have a few, and we needed more chips to take care of them.
NightL1fe
no its not the chip nolga shipping back i called fedex and they said its the bill for the first order i made from you that was delivered out on Jun 14 and received by me on jun 16.. it says detailed right on the airbill paper in front of me..

and if nolga shipped my chip back i would get a confirmation reply that it has been shipped no? or is that somthing else SMT lacks do so is inform customers on returns etc?

it also says the package hs been signed by me on JUN 16 2003 at 11:09AM
so i think it comfirms this to be the orginal order i made that you guys screwed up on and compensated me + offered to pay for duties and tax fees..
KaoS
I didn't know the full info about the air bill, we can refund your credit card for the charges that is no problem. No reason to get upset.

btw we didn't screw up. it took 3 days to send it out (and you did place a CC order so it normaly takes 2 days anyway), a screw up would be like 3 weeks tongue.gif but since you where upset we tired to make you happy.

Also as I said, Nolga is WORKING on the rmas, sorting them out, testing them, getting ready to send them back to customers. We needed more chips to be able to send out replacments RMAs.

I didn't say it was sent, or was shipped back to you.

wow dude.. we gave you some extra things in your package too if I do remember correctly. You don't need to stress out, you can allways call us, e-mails us, or come to our channel.

This forum is for customer reviews/comments/opions and supposed to only have 1 per username/order number. smile.gif
NightL1fe
alright that sounds fair.. sorry to take it out on your Kaos..
i woke up today and found the fedex bill for somthing that wasnt supposed charged to me....included with the mortgage + phonebill+cable+car payments + insurance mail.. so i was pretty ticked off reading the extra payments after all those payments

i do have paypal you can enter in or bill it to the credit card # i placed my orginal order.. the order # 3595 or paypal to #######@######.com

thanks

edit#.. I'm in Canada.. your toll free number doesnt work over here..
I do have a order number and last time i checked this was the only username i been using since i joined xbox scene...


PAYPAL RECEIVED.. THANK YOU KOAS for resolving this problem in a speedy manner..
KaoS
Payment To ########## -C $11.00 Jul 2, 2003 Completed Details
payment sent via paypal tongue.gif
lowry383
I purchased 2 x2.1 pro's and everything went well. I chose COD and received the package in 3 days. They sent the package out withing 5 hours that I placed my order! I recommend to all. cool.gif
sigep2x
SMT ROCKS! I ordered a premod from them, and I'm really glad I spent the extra buck to have them mod it. They did a great job and I haven't had one problem with it yet. They also compensated me for having to wait a while (about 2 months) with a free controller and a Matrix skin. Every time I had a question, they were their to answer it for me (no matter what time). Thanx Nolga. I'd highly recommend this company to anyone looking for XBOX Modding perfection. Order #2017.
Tarawa
I ordered the mod about a week ago (they pounded it out the same day that I ordered), just got here today.. in my opinion they're the best mod chip dealers I've ever dealt with. A fantastic looking site and easy to navigate. Their chan is great, and the staff is always eager to help.

I will definatly buy from them again.

Thanks guys.

Order No. 4487
dizzy da one
I aint really into ordering things online, from previous experiences. But i ordered a pre-mod from SMT and the site is great. Sent me e-mail verification and a tracking number which was perfect. And the IRC chat helped slove a whole lotta problems.
All in All, can't go wrong with ordering from SMT. These guys know what there doin.
A++, keep up the good work! biggrin.gif

Order # 4989 ohmy.gif biggrin.gif
KaoS
Yep, you heard it right.. X-Ecuter 2.2 PROS and LITES are in stock right now.

We are limiting how many we are selling a day. So if we run out, check back tomorrow, we will put more back in stock daily until we run out completely smile.gif

The 2.2 LITES now come in BOXES not bags, they are also RED not BLUE just like the new 2.2 PROS! The graphics on the website will be updated soon!

We hope to get 2.2 Pogo pins and 2.2 LITE+'s sometime this week!@!
geltab
Extremely fast service, professional website, I ordered a chip from them and it worked perfectly. I hope to do business with them again sometime. The customer service is also excellent, I got replies the same day I sent the message to the support center. Sometimes within a few hours. I will do business with these people again.
JamesThePhreak
They have great customer service and reply fast to emails! tongue.gif
stupididiot
How fast can you ship to hawaii? I'm planning of purchasing X-ecuter 2.2 lite plus. i know its preorder right now.

nolga
We dont do Preorders but the fastest way is fedex overnight which will get to hawai in 1-2 days. Its not guaranteed overnight to hawai and alaska
vs2003
Works great and fast, but I live in Texas.
beerchug.gif
darkelf_w
Got one of their 2.1 pro's as soon as it was in stock. COD was a great option as I live in Canada.

The pro was here in a week and installed easily. The tutorials on xbox-scene were enought to get it soldered in there but I needed the system-mods info to flash. (dip 4 needs to be set to on) otherwise flash protection is enabled.

I have some friends who are looking for chips and I will definitly send them to SMT
kariudo
The best and only place to buy your chip or pre-mod. Fast, friendly, and helpful. They dont do preorders so when its in stock you know it, and will get it fast.
kevin52583
muhaha.gif i bought an printer cable to flash my xbox last week and one week later, FedEx delivered it to my house, it was a very light package, only 0.2 LBS so i open it and i saw a invoice from SystemMods and no cable, so i contact SMT and a guy reply and said, sir it seems like the package has been delivered to me( i already told him there is nothing in the package), so he is calling me a liar mad.gif if you make mistakes, you correct them not blame on your customer. i still have all the stuff i got from SMT, there is no way the package is going to be 0.2 LBS, if the cable really in the package (I mean come on 0.2 LBS, a printer cable, funny) i bought the printer cable from SMT for $8 and shipping for $9 total $17. also is my first time shopping at SMT site $17 for nothing, and believe me i will never ever buy from them again. mad.gif

maybe some of you had good shopping experience with SMT, but my sucks

so if any one know where i can buy a printer cable to flash my xbox x2.1 pro, please PM or email me kevin52583@yahoo.com thanks in advance smile.gif

smile.gif I got help from Kaos, he send me my cable and also a free xbox skin biggrin.gif , thanks Kaos biggrin.gif
KaoS
please pm me your order number, we will get you out a printer cable ASAP.. also if you could tell me who called you a "liar" I will get it taken care off for you.. Very sorry about this.

Thanks.
wgavery
Alright Kaos,

You got my mouth watering with your July 7th message about the 2.2 LITE +'s coming in this week. Any news?

I know. I'm a lightweight. But I don't know how to solder, and I don't want to practice on my new xbox (v1.3). And I'm too cheap to pay someone to do it. cool.gif

Based on the feedback here, I'd like to submit my order with you guys. Please just tell me you're receiving a whole pant-load of 'em right now from the dude in the brown shorts.

Thanks!
KaoS
All I can say is the 2.2 pogo pins and lite+'s should be showing up at the same time.. lets hope this week coming...

Both are RED.. Both have LEDs showing when the d0 is aliened. smile.gif

We will have the 2.0 switch kits by next week for sure. This will let all you people with 2.0 lite chips, have external swithces.
NightL1fe
Hi Nolga .

I received my RMA chip in the mail today.. thanks for the excellent packaging and fast shipping time on my returned chip.

SMT has excellent customer service.. no worrys when ordering from these guys!!

Would DEFINITELY do business with SMT again!

man cant wait for that 2.2 lite plus to come in biggrin.gif
nolga
Thank you all for the great feedback and we encourage you post your comments on every order you place so we can make shure we are always providing excellent service.

The x2.0 lite switch kits came in on Friday and will be available for purchase tomorrow morning.

My BDay contest winners chips will be shipped out tomorrow morning via usps priority. Hope you guys enjoy your chips. We will have more contests soon.
slrhsapple
Got my exchange chip (2.1 for 2.2) on Thurs and finally have an opportunity to install today. works great. I'm glad that they allow stupid people like me (biggrin.gif) to exchange chip for my 1.3 xbox smile.gif. I'm also glad that nolga is here to answer question too. Thanks.

beerchug.gif pop.gif jester.gif cool.gif

tooktomuch
System-Mods is the best. They should be in a category of theire own. I purchased 6 times already 80% of the time my ordered shipped the same day the other 20% was shipped with in 24hr's. biggrin.gif Theire Customer Sevice is excellent, they respond to emails very quickly, there is are more than 2 people employeed and they are well organized to make shure some one is always arround, theire channelis great sicne i learned how to mod through there and best of all they use a real Courier (No USPS Crap).

I give system-mods a 15/10. I waited to write a review so i could see if the service held up even when they were swamped and it did.

I only have 1 minor issue. The tracking nummbers should be updated in the cart faster. I got a Shipment Conformation from fedex almost everytime so its not a big deal or a concern even if I didnt get a tracking nummber I would not worry at all im 100% shure it would show up.

BTW xbox-scene is fantastic i just came across it last week. System-mods and xbox-scene what else could you ask for biggrin.gif
Masako
I haven't yet ordered from here but I plan to and just from the speedy and informative e-mail responces I'm quite impressed. I just hope you guys get pre-mods in again soon as that's what I was planing to purchase.
nolga
I will be building premods sometime this week once i get some more time.
Masako
Great, thanks for the quick reply.
KaoS
http://shop.system-mods.com/product.asp?3=117

X-Ecuter 2.0 LITE/LITE+ Switch kits now in stock tongue.gif
Samara
When will more x2 chips be in stock?
Ruckus
Hiya peoples. I ordered my chip on the 11th (Friday nite) and they were closed all weekend. No worries though, it is now tuesday afternoon, and my chip is waiting on more solder to be installed.

Great service, it was sent out sunday nite, and here it is at my door in about 40 hours. So i have no complaints.

KaoS answered all of my PMs about my order very quickly...hehehe i feel like a kid in a candy store now that i have my chip. I just wish i hadnt given my solder to a friend, cuz now i have to wait till he gets off work to finish installing it.

Oh well. Thanx SMT...i am trying to talk my friends with Xbox's into buying from yall too. but i have to convince them why they need them. that should be easy now that i have mine.

Lates

Ruckus
KaoS
QUOTE (Samara @ Jul 15 2003, 03:00 PM)
When will more x2 chips be in stock?

Sometime today, if not tomorrow.. tongue.gif

Ruckus: smile.gif
kevin52583
i am the one who leave the bad feedback last week, just got my cable yesterday, thanks kaos for the xbox skin.
Origzaphod
Ordered xecuter pro 2.2 from smt on the 10th, Received pre shipment email on the 11th, and received the chip on the 15th.

Excellant service from the start, very well packed, in small box which was then in a nice bubble envolope.

Worked great right out of the box!

Thanks to them and I will be ordering more!
KaoS
QUOTE (kevin52583 @ Jul 16 2003, 01:04 AM)
i am the one who leave the bad feedback last week, just got my cable yesterday, thanks kaos for the xbox skin.

no problem.. tongue.gif You might want to edit that other post.. smile.gif
kapkorn
i wanted to order the XLite 2.0 switches for $10 but the shipping (ground) is $9. that is outrageous. there is no way it cost that much to ship that little ass thing.
fuzzy938
just got my xecuter pro 2.2. SMT is badass
thorFlea
You might want to mention that COD order will require Money Order or Cashers Check....
KaoS
it does, after you checkout it says:

QUOTE

Please make your money order or cashiers check made out to: System Mod Technologies LLC

Or you may go to the Fedex Pickup location and pay with cash. If you want to pay with cash, you need to notify FEDEX that you will be picking the fedex package up from there pickup location and to not deliver it to your house.


I have just updated the shipping page. (this was updated today, hope this will help all new customers)
http://www.system-mods.com/shipping.html
KaoS
QUOTE (kapkorn @ Jul 16 2003, 09:13 PM)
i wanted to order the XLite 2.0 switches for $10 but the shipping (ground) is $9. that is outrageous. there is no way it cost that much to ship that little ass thing.

we have lowered our FedEx prices as of today.

Ground is now only $7 (on small products/switches/chips etc..). All our FedEx prices have been dropped as well.

We also have a new RMA/Return Policy.
http://www.system-mods.com/rma.html
kapkorn
QUOTE (KaoS @ Jul 17 2003, 09:15 PM)
QUOTE (kapkorn @ Jul 16 2003, 09:13 PM)
i wanted to order the XLite 2.0 switches for $10 but the shipping (ground) is $9. that is outrageous. there is no way it cost that much to ship that little ass thing.

we have lowered our FedEx prices as of today.

Ground is now only $7 (on small products/switches/chips etc..). All our FedEx prices have been dropped as well.

We also have a new RMA/Return Policy.
http://www.system-mods.com/rma.html

reasonable enough


time to order biggrin.gif
KaoS
hehe smile.gif
andrusk
alright! finally! I heard about system-mods.com from xbox-scene.com (of course) read some of the reviews from this site... then decided to order. So i ordered the xlite2.2 sunday night the 13th with credit card and ground shipping, then it processed and shipped out on tuesday the 15th, and get this, my chip got here today (the 17th) at 1:30p.m.!!! you hear that, I basically got two-day shipping for the price of ground! I couldnt be happier! I thought that the shipping price(while the x2box was nice) was still a little high, i mean $9 to send a tiny little package! oh well, they lowered the price today for $7, but i think it was still worth it cause it only took two days to get here for $9!!! I just cant say enough good things about smt! This was the very first install ive done of any modchip, as well as the very first solder job too! Soldered it in, in about 20 minutes, burned my thumb with the iron a couple time(ouch muhaha.gif ) and happily booted it up and voila! there it is the flashbios screen. So after a succesfull flash, i cant say i could be any happier! I highly recommend anyone to order from system-mods.com and i will definetly be telling all my friends about smt and how easy they are to deal with. Another thing.. Their irc channel is awesome! During their office hours there is almost always someone there who will try to help you with whatever problem you have! While some of the people in their have better attitudes than others(some just have a negative outlook and bad attitude it seems like) most of the people in their are very helpfull nice. (and they seem to always remind you that you agreed to not flash your chip with an illegal bios ph34r.gif , which i understand grr.gif biggrin.gif )
But anyway that ends my review of system-mods.com. twenty thumbs up!!

Thanks system-mods.com!!!!!!! kyle out.

order #6371
KaoS
hehe thats great.. Keep in mind, @'s (ops) are offical employies, +'s (voices) are offical helpers.. tongue.gif Anyone else are just other people or customers..

And yes.. legal cromwell is a great bios smile.gif We will allways push that till the day we die smile.gif
KaoS
More chips are in stock! LITES/PROS

Also 10gig/60gig LITE/PRO 2.2 Premods! Limited! hurry and order!
kdoggg710
I have had a shipping error from SMT. I ordered on a Sunday and on Tuesday was given a tracking number for FedEx. I choose ground shipping due to price. I Figured that I would get it by Friday or Monday. Doesn't look like it. FedEx says they printed a label but no package was given to them at all. One Big Thing To Keep In Mind Is That This Company Has Great Resources. I found that on the IRC channel I was given some advice to call FedEx. Called FedEx they told me to call SMT. Now hopefully all the helpful people evil666 and Nogla will find out what ever happened to my order #6274. But I really do appreciate this company since they ACTUALLY care about their customers and servicing them. Many websites would have told me to F*** off and give me the runaround. Thanks for all your help and sooner or later I might recieve my X2.2Lite.
violenta79
Nolga, you never e-mailed me back...
kdoggg710
KaoS' you're the man. Thanks for all the help I hope everything gets situated tomorrow. By the way, since there was a screw up how bout a white console skin being **accidentally** thrown in for free...I can dream can't I. tongue.gif
mde3233967
im not a customer but soon to be one just waiting on the X-Ecuter 2.2 LITE[+] to come in any word on this yet? wink.gif
andrusk
QUOTE (KaoS @ Jul 18 2003, 12:31 AM)
Keep in mind, @'s (ops) are offical employies, +'s (voices)

yeah, it was an official employee but it doesnt matter who, all that matters is that i love system-mods.com and wouldnt have it anyother way! beerchug.gif
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