have you notice the on Team Xecuters site System Mods is no longer an official reseller?

I ordered an X3 on 7/25 and it's now 8/6, i paid for overnight shipping because i needed it for my buddy who is moving, but i still haven't got it or heard anything from them yet. I've tried calling and sending emails - nothing.

my credit card was charged too, which sucks. i've bought at least 6 chips through them myself and i've had friends buy from them too, and i've never had any problems before - until now.

anybody know if they've gone out of business or something?

I ordered my X3 and XLCD from them on August 2, it's now August 7 and it still says "Packaging", I have 3 day shipping and it's still not shipped, what's wrong?
I havent noticed System-Mods wasn't on Team Xecuter's Official Xecuter Stores until now.
I ordered from them before and I never had a problem either, until now.

I got order 82951


HEY, ANYBODY FROM SYSTEM-MODS, SEND MY ORDER!!!!

I have orderd from system-mods before with no problems and I was just getting ready to place and order and I am very glad I read through this thread before I did because it seams they are having a bunch of problems. I hope everyone gets there stuff!

Sounds like I'm not the only one with those problems. I ordered an X3, X3LCD, and X3Control Panel from them on monday with Overnight, cost me fucking $180 and still don't have them today. So far I'm giving this site a 4/10, because this is just awful.

I'm having a problem as well. I ordered and executer 2.6 with overnight shipping and still have not recieved my order. That was about 8 days ago when I placed the order. They sent me an email notice telling me that it had been shipped about 4 days after I ordered it but it still hasn't come in. I've always had problems with them posting a tracking number to my account late, but it's always come through. I tried calling their tech line and it connected me to someones residence in Texas after I listened to the menu options. He said he's gotten about 30 calls in the last week for system-mods and is about to have his number changed. I don't know what is going on but I think I'm going to call my credit card company as well and try to have the charge reversed.

I would recommend people stop buying from them until they get whatever problem they are having worked out.

Now apparently parts of my order have been backordered.

I just want to say I have NEVER had any issues with SMT before. I have had nothing but good transactions with them. I buy all the chips I install from them. They have always shipped the day after I ordered them and come on time. The only bad transaction was one chip had a faulty switch, but they replaced it.

Wow, I don't know about other people, i ordered an 2.6 at 5:00pm local time, paid overnight expecting it in two days b/c of processing, but got it the very next morning! Worked great, only complaint is lack of selection and inventory.

i should be recieving my order today that i placed on august 7th with 3-day select shipping. 9 days later, have had good experiences previously but not this time.

Well I still don't have my parts, apparently they don't have anymore X3's in Stock, so now I have to Fuccin wait for them to get them GRRRRRRRRRR I paid 180 with overnight now I'm pissed.

Order #82935

I tried to order a x2.6 CE, but i ended up with all kinds of wires that have like 3 different plugs, none of which goto either the chip or switch panel, missing 2 wires, the pogo pins were busted in half. The wires looked like they were crushed with a pair of pliers. Not really sure exactly what i got. Hope they fix the problem ASAP. This is my first bad business with SMT...

Order # 82886

I've been trying to contact system-mods for a week now and I haven't been able to get anyone. The live chat is down and hasn't come back up. Tried the toll free number, but can't get a live person.

I need to RMA a chip my friend ordered, we just can't get it to work. The xbox keeps doing the flashing red and green led.

I've run out of ways to try and get system-mods, so hopefully someone will help me out here. Thanks.

83231

I have ordered around 30 chips from them since 2003. They are usually great, but now I have seen what everyone else is talking about. I just ordered 5 2.6's that according to their website, is in stock. It has been exactly 24 hours and my status is still "new order". It has never taken this long to get a status change. I dont know if they are behind or what. Their news page has no news about their status, the phone mailbox is full, and I have sent an email with no response. Come on SMT, get on the ball. You were my favorite, now I am second guessing. BTW, the reseller rating thread on Team Xecuter is closed, thought that was weird.

on 8/16/05 I ordered a 2.6 ce and a programmer and paid for 3 day select shipping well I finally got my package 8/23/05 7 days later I open it up and all they sent me was the programmer no chip and it is impossable to get ahold of these people I have been tring for a week and there voicemail boxes are full and if it does ring some guy answers and come to find out he has nothing to do with them at all and he is changig his number I have seen about 10 emails to no avail so I think since they are only about a hour drive from me I am going to go over there and get my damn chip

Update for 83231:

Okay, it has now been over a week and no response, the chat system is still down, my order is now in packaging, and has been there for the last couple of days. What is going on with them?

Order # 83216.

Ordered on 08/16 10:30pm et, paid by paypal same night.

got into packaging next morning and stil packaging.

Sent 3or 4 emails, no answer

Called over 10 times dif times of the day, no answer just "voice mail full call again later".

Chat support is giving error.

not 1st time they messup with 1 of my deliveries but 1st time that they force me to fill a fraud form with paypal.

I'm going to paypal filling fraud report right now and I suggest nobody buys from this very unprofessional and disrespectfull vendor ever.

i am back now and fully charged i am working on getting everything back on track if you have a problem with an order send me a pm i will take care of it right away.

i do apolgize for the past few months. i have been away for treatment of a disease and have been oout of comission. control was left to my brother qhom fumbled towards the end. i am baack now and am dedicated to providing the great service we are use to doing. so no worries i am backa nd will bring everything back up to normal.

I saw this on their site today.... http://www.system-mods.com/news.php

I too am having the same problem. I ordered a 2.6 ce on 8/17 and the order still says 'packaging' on their site, and I can't get hold of them at all. I emailed them 7 days after placing the order telling them to cancel it, and the next day they finally billed my card. Since then I still can't get in touch with them via phone or the chat room or email. I'm going to do as someone above suggested and get my bank to dispute the charge, screw those bastards. I hope they do ship the card after I dispute it just so I can screw them even more. ANSWER YOUR PHONES YOU BASTARDS!

Update 3 for System-Mods order 83231

I went to the website and found a new layout (looks nice) for the web page. Went to the news page and found this:

DETAILED NEWS

08/29/05 All chip orders are shipping out today and premods will start shipping today and tomorrow. We were receiving the ups ETF update along with a new shipping system to fully automate the order processing and shipping system. This new system will eliminate a lot of the human errors that can occur during processing and packing. It took a couple days to get the system up and running but it was well worth it. You will see an extreme improvement over the order processing and shipping times.

New site design & customer service will be back online by Wed. We have a new live chat and email ticket system that will go live on wed along with the new page design. We are working hard on restoring everything back to normal my absence due to a medical condition that i have been battling for the past 6 months and have finnaly under control.. My condition has hurt our company in the past few months but i am back 100% and have a new drive to make this company the #1 mod company arround. We are the oldest but its time to be the best again. We especially thank those customers who have been loyal customers and have continued to use our service even in our roughest times, we salute you.

We are expecting everything to be back in place by mid-end of the week. Stock is being replenished every day. Cathode Fans are back in stock along with Hard drives. More items arriving daily.



My order is still in packaging and it was ordered on the 18th of August. I started to get a chargeback on my credit card, but I will give them the benefit of the doubt and wait a little longer. After all, I have placed 8 seperate orders myself and had other people that wanted me to mod their stuff order from them as well and this is the first major problem I have had with them. I hope that they get back to how they used to be or even better. I am glad that the owner's (i assume) medical condition is gone or better and he gets everone there in line!! After all, I have recommended them several times and would like to continue on to do so. Everyone deserves a second chance. Just GET IT TOGETHER AND FAST!!!

Go to:
Http://maps.google.com

Search:
19122 Sun Pass Dr
Tomball, TX 77375

Zoom all the way in and click on sattelite.

SMT is run out of a home.

At lease you can 'see' the house you are helping pay the mortgage on.

Don't feel bad- I too have 'donated' to SMT

Hello,

I don't know what is going on with them but here is my dillemma. I ordered one simple programmer for my friend (I accidentally flashed his X2 chip with an X3 bios) and had selected overnight shipping. I ordered on 9/11/05. Today is 9/18/05 with no response from system-mods. I have emailed them multiple times, called every single day multiple times per day, with no answer. Of course my credit card has already been charged. The status on my order has been on "Ready to ship" for an entire week. I am absolutely infuriated.

Hello,

Order number 83528, ordered on 09/11/05, X2 programmer. I have called multiple times per day with no answer, multiple emails, no response. Had next day shipping also. It has been exactly a week since I ordered the programmer, and absolutely nothing. This is not acceptable.

Order #83323
Date Of Order: 8/25/2005 2:49:00 PM

We've gotten nothing so far. Tracking doesn't even show in transit at all. Seems it was scheduled then was never dropped off? Long long time to be waiting for something like this. I sent a PM to nolga about the order - I CAN'T GET THROUGH TO ANYONE. I hope that PM will fix it. I'm very disappointed.

This needs to be fixed, today. My boss is running up the wall and has one hell of a short temper.

Order # 83604

I've ordered all my previous chips through this company. Seriously recosidering it, I ordered a chip next day air on Sunday. I assumed even with their 1 - 2 day waiting period, I'd get it Wednesday, maybe Thursday. Its Thursday, the provided tracking number doesn't show up in UPS's system, and the tracking number showed up in my account history on Tuesday.

You can't get a hold of them, all of the voicemail boxes are full, the Live Chat doesn't allow you to ask questions in the room.

Very upsetting because I've had faith in these people for a long time.

well, it's been 3 weeks and not so much as a reply let alone as the item itself, horrible

order #83612 for a programmer for my x2.6.

sent several e-mails, one pm to nolga and 30 or more phone calls to no avail...all i wanted was a tracking number.

someone from smt please contact me i know this isn't normal operation for your company.

Mike

My Order Number Is: 83612
Date Of Order: 9/19/2005 6:14:00 PM
I ordered a x2 programmer

The Tracking number they posted in the my account section is Bogus and doesn't even fit the format (1ZR04A690251445387) ie too many alpha chars.

Am i being rippped off they wont answer their phones or e-mail and nolga wont answer his PM's. I've heard so much good about this company i'd hate to have to post some negative feedback they looked to be pulling out of a bad spell what happened.

P.S. i paid for 2 day shipping

Mike Yates

Order number: 83593 X-ecuter 2.6 flasher.

I've purchased from SMT before and had no problem at all, been pleased. Heck, I imagine my last review (positive) is still in this thread somewhere. However, I too am having problems this time around. Ordered on the 17th, a couple days later they said it shipped and gave me tracking, but the tracking number doesn't work, just says "unable to track shipment", and the spiel about making sure you typed the number in correctly and such.

Coupled with the other recent reviews, I'm getting pretty nervous. Judging by my shipping, and when they said it shipped, it should have been here yesterday, but it still hasn't arrived and I'm beginning to think UPS doesn't have it. Hopefully it will arrive today, but if it hasn't arrived by Tuesday I think I'm going to have to challege the payment.

A shame something like this would happen to a shop that used to be one of the good guys, but I have to agree with the others... better to stay as far away as possible until they get these issues resolved.

[will update when everything is resolved.]

I have been victimized from this place. As I look through all the pages of this thread I see a huge amount of lame excuses on why people havent recieved their stuff medical conditions messed up this messed up that. Bullhocky. Run a buisness or dont. If your sick then quit taking peoples money until you get to where you can send what you advertise.

Tracking Number: 1ZR04A690351588507
Reference Number 1: 83461
Scheduled Delivery: 12-September-2005



here it is Sept 24th and I still havent gotten my package that I payed for. They refuse to answer any emails, I have sent many emails asking where my package is over the past 2 weeks and NOT ONE has been replied to. I really needed this part badly now I am out the cash until my CC company gets done with the chargeback.

i'm at 1 month now and no package, i filed a paypal fraud report today

Order # 83635

Xecuter 2.6 programmer

I was told that my item was shipped and the order was complete on 9/21/2005. I paid for overnight shipping, thinkin it would show up the next day, or even on Friday, but here it is 9/27/05 and I haven't heard anything yet. I didn't even get a tracking number. I've used SMT for some time now. Now it looks like I'm gonna have to put my faith into another store. Nolga, I would either like to have my item, or my money back

Order # 83598 on September 18.

I checked the next day and the website said the order has been completed. How is that possible? I received no response to my emails to verify if the order went through, but after checking my credit card, sure enough the amount has been charged. I wish I read up on this forum before ordering. I wonder why they dropped off as an affiliate from the Xbox-Scene site?

Same thing.. ordered 3 weeks ago and nothing. Invalid tracking #, unable to get a hold of anyone. Sent 3 emails. #SMT on IRC is dead. Voicemail is full. I'm really pissed off, as I have a customer waiting on a programmer I ordered. I have had great service from them in the past, what the hell is going on? Please, if you know the owner of this business, please help us out here. Were all getting scammed, along with anyone else who orders something now.

*UPDATE*

while i still haven't heard from anyone at SMT the teamxecuter site says they are back up and running over at system mods. and you can now get through to the voicemail box that was full until yesterday at 8325266496, this seems like good news to me. maybe we will get something afterall.

Mike

News from system-mods.com ...

Well, I finally managed to get a hold of the System-mods.com owner ( also known as Nolga ) on these forums..

Here's a copy and paste from my IRC session.

---------------------------

[mg(Nolga)] Where is my programmer?
[Nolga(~nolga@ adsl-69-148-237-38.dsl.hstntx.swbell.net)] we are waiting on the prog to be moved from the other location
[Nolga(~nolga@adsl-69-148-237-38.dsl.hstntx.swbell.net )] they will be here tomorrow and your order will be on its way
[msg(Nolga)] I sure hope so. Why hasn't there been any notice? You have made quite a few unhappy customers.
[Nolga(~nolga@ adsl-69-148-237-38.dsl.hstntx.swbell.net)] i was in surgery this week and just got back today
[Nolga(~nolga@adsl-69-148-237-38.dsl.hstntx.swbell.net)] im posting news eetc tonight and custer service is being restored on monday

----------------------------

This was yesterday ( Thursday afternoon ). Friday night my tracking number is still invalid, I see no "News" on their website, or anywhere else. We will see if customer service actually returns or not on Monday.

Just thought I would let everyone know. If this shit isn't fixed by Monday, I'm going to raise some hell.

System-mods is not a company to do business with. If you recieve your order and all is well they are great. If you have any problems or don't recieve your order you can forget any response from them!!! I placed an order on 8-27-05 for a 2.6 programmer (order # 83339), I had UPS check the order. UPS said they never recieved the order. System-mods will not responde to the 15 plus emails that I have sent to every department listed on their website. They were quick to charge my credit card, no refund , no delivery no response!!!!!!!!!!!!!!!!!!!!!!!!!!! (I was a repeat customer)

I'm the latest victim . . . DO NOT ORDER FROM THESE GUYS . . . THEY WILL NOW RIP YOU OFF. I'm disputing my order ($64.00) with my credit card company . . . what pieces of $hit.

not sure it needs to be mentioned but the same thing with me...

ordered a x2.6 programmer on 9/15/2005, and it is now 10/5/2005. still nothing. Looked at my bank transactions, and it says they withdrew the money for it, and it says complete on their website, but i dont have anything and the tracking number doesnt work on UPS website. I would also like to know what is going on.

order # 83612

update as of yesterday 10-4-05 the system-mods web page reports under the news section that the recent delays were due to the hurricane evacuation and all orders will ship this week with a "freebie" so maybe we didn't all get screwed...they also claim that the irc chat and e-mail will be back up this week. I guess we just have to wait and see what happens at this point hopefully this will all work out in the end.

Mike

The thing that really stinks, is that TeamX just placed and endorsement on their site of SMT so that is why the last wave of these people are in jeopardy of losing their cash. I would have tried them too based on TeamX's post on their site. Too bad. Back in the day my friends and I all bought our original mods from SMT.

Buyer beware now.

10/04/05 We are back in full swing. We had to evacuate last week due to the hurricane that didnt even hit us, hours and hours of traffic for nothing. UPS is back on theire regular schedule and will come by today to pick up all packages. So if you have an order thats untrackable please be patient you will have your order by the end of the week including a freebie. All of our customer service tiers will be back on track in the next few days.

Anyone received thier package yet? That went up on their site Tuesday I believe, but still no working tracking number, and still no package for me yet.

Order #83593 on Sept. 17th

Yea I am having a similiar problem. I ordered on Sept 25, several emails, several calls and nothing...

Maybe instead of being angry we should be worried? Might the person who ran SMT be dead in his house with us having the only hints?

I ordered 3 Executer 2.6's my order number is 83747. I placed the order on Oct. 2nd.
It seemed like it took forever for the status to change from New Order to Ready to Ship.
it has been in that status since last Friday. heh and I paid extra for 3 day shipping figuring it would get to me by the next week at lease. I goto their site and it says email down, Livechat down. only thing is a phone number and that is full of voicemail. The only thing I could do was leave a page and of course noone called me back.

I wish I would have read this thread before ordering. The only reason I used system-mods is because my friend recommended them. After reading through the entire history of this thread, I see there were times when people thought they were getting ripped off, but it turned out ok. I am hoping this will be the case. It also occurred to me that this Nolga guy could be in a hospital on his last legs. He talked about a disease he was suffering from. I hope he gets better but it is bad business to try to operate a company and just let things go. You should at least put up a message on the site saying you are not able to continue business and will have to close down. then disable the shopping cart and links so no-one can place new orders. Then fufill all existing orders. This way, your burden will not overwhelm you. If I dont receive my order soon, I will contact my credit card company and go thru the motions for credit back to the card. I will also choose another reseller and buy another mod chip.

IF I receive my order and all is good, I will be happy to post some good comments for SMT.

Repost and bump -
Order #83323
Date Of Order: 8/25/2005 2:49:00 PM

And yet STILL no reply from my previous post. My boss is considering other actions to get his money back at this point. Paid with PayPal, I don't think we'll be seeing that money. That site should be TAKEN DOWN ASAP before anyone else gets scammed out of their money. Dead-beats...

Sounds like it should be a NEWS REPORT on the front of XBox-Scene's page IMHO to inform everyone of their fraud.

Order: 83811

I placed this order last Friday(10/7) and have received no comm from System Mods. The status on their web page says "Packaging." The news pages says orders will start shipping again 10/4. Has anyone had any more luck with them reciently?

Ive ordered from them before and have never had an issue...so I never bothered to even look for a thread...

What the heck is going on? I have yet to recieve my x2.6ce..

I ordered from them in the past, and everything was fine!

I'm going to call my credit card company tomorrow..

Same here i order from systemmods on 9/26/2005 X-Ecuter 2.6 CE w/1.6 LPC Rebuild PCB and said they had it in stock. Still have not got it pluse they sent me a bogus tracking number what the hell is going on with systemmods order 2 chip befor no problems can even call or get hold of any one any more i'll never oder from them ever agen.

Order number: 83851
Order placed: 10/11/2005
Ordered: x2.6CE

I never had such vast changes of opinion in such a short period of time.

At first, my status of order has never changed from "packaging", and after reading all of these horrible reviews, I was sure I was scammed.

A week later, I check my statement and the charge for the chip+shipping was completely gone. Like SM refunded my order. I was happy (in a way) to at least get my money back.

Now, I check my statement again, the charge is back. However, the [before bogus] tracking number works, and the package is now on its way.

I'm glad I didn't order an xenium yesterday, otherwise I would be stuck with an extra chip.

Anyhow, anybody else like me? Looks like SM is getting their act together.