Added By XanTium:
You bought something from http://www.hackershardware.com ?

Please leave your experience, opinion, rating and/or comments here!


Additional Reviews/Ratings: http://www.resellerratings.com/seller3063.html

Anyone who thinks Hackers Hardware is a scam, post your reasons or experiences here.

No, I ACTUALLY GOR MY CHIP FROM THEM but other are said to never recieve there chips.

I wouldn't go as far as calling them a "SCAM", more like some kindergarten kids selling lemonade over the internet.

Though the kids may well do a better job at keeping track of their orders!

I'm not sure if I would call them a scam either, but they do screw people.

This site totally ripped me off and now they wont return my emails. I got something coming for these wise-a$$es though. Everyone else be smart and avoid them like the plague!

SCAM, yes I think Hackers Hardware is a scam! Why would a company take your money, never send any e-mail messages, and not attempt to ever make contact with you or reply to their e-mail messages. Yea its a SCAM, you'd have to be stupid to believe otherwise.

I'm out $460 bucks and have already started the ball rolling with a mail fraud investigation on these people.

Aparently this isn't the first mail fraud case against these people per an investigator that contacted me regarding this matter. I look forward to the day when their site goes down and nobody else gets screwed over by these assholes.

Xbox-Scene should take these people off their main page, otherwise you risk getting a bad reputation yourselves.... Think about it!

Call them:

"Contact HackersHardware
--------------------------------------------------------------------------------

Email Us at Sales@HackersHardware.com - Email is open 10am-5pm Monday through Fridays. We receive 1000's of emails a day, so please DO NOT email us MULTIPLE times. Thank you!

Call 1-909-809-0574 (area code is located in Cali) if you require sales assistance and or if your having ordering difficulties.

DO NOT CALL if you are in need of a order status, tracking number, and or any other silly requests or favors. Please do not abuse this number or we will remove it from the site, THANKS!!!"

Also here is some more info on them, also it looks like they are located Near Philly, PA
NeoTrace Trace Version 3.25 Results
Target: hackershardware.com
Date: 9/10/2002 (Tuesday), 12:59:35 PM

10 8 2 12.122.11.14 40.583N, 74.617W gbr6-p30.n54ny.ip.att.net
11 8 2 12.123.1.205 40.583N, 74.617W gar2-p370.n54ny.ip.att.net
12 8 - 12.124.179.6 Unknown
13 9 3 64.91.224.45 Unknown hackershardware.com

Registrant id#: 3
Registrant:
WPF
Winschoterdiep 1007
Groningen, Groningen 00
NL
0641273940
Fax:0641273940

their DEFIENTLY in CA, i ordered a premod xbox and ps2 a few months back, and i got both but the ps2 was unmodded, so i was told to send it back, so i did and 2 days later i had my right ps2 on my doorstep.

All return addresses came from CA and i sent the first ps2 to CA

I have received stuff from them before

its not a SCAM unless u don't receive or hear from them ever again (which really sux)

Sorry to hear about you guys losing money to hackers hardware, that really sux. Here is an address from the box, if this helps any.

hackers hardware
electronic commerce international
10601 Tierrasanta Blvd. #151
San Diego, CA 92124-2616

iMURDERER

I have ordered 3 EnigmaH's 6 August, when i waited for one week. I've started to e-mail them, where my order was. First, they couldn't see my order. It wasn't handled, the european site was about to open and my order fell right between it. So i said to the guy, i want them. For the free shipping. Noo that wasn't possible, they will be sent via Sweden. But the EnigmaH's are no more, so i said... 3 executors for the same price.

Once he accepted my proposal, i waited for another week. Suddenly he said the pricediffrence was too high, and promised me only 2 executors. Well i didn't like the way it all went, but agreed on this one. Then nothing came, i asked how it all went... No we are not sending you two, but one.

I really was astonished, what kind of marketing is this? Just screwing over and over you customers? So i waited, nothing! I arranged this all by IRC on #xbox channel, the guy's name is "RoT" Just as their service i believe...

Finally i got tired of waiting, and wanted my money back... send an e-mail or two... no response for a week... then an reply 'Why did you order from USA and not from Europe" jeez. I e-mailed that my order took too long to process and i wanted fully money refund.

Well that was about a week ago, now i talked to a collegue of him. Cause RoT never seemed to respond on IRC (probably due time-differences) i repeatedly demanded my money back. So here i am, begging for my money back. After i said the words to file a complaint towards PayPal about this matter... THEN FINALLY things where set in motion.

I actually DID file a complaint, cause i was tired of it. Waiting for a stupid piece of PCB to arrive after more then a month!

Well, it could have been due the weak software they use... that my order was never gotten trough their system, but the money went from the bank a week after the actual order of (6 august). But HackersHardware seemed to be reasonable at the first step... then all their promises changed to stalling me.

What can i say? It's a weird company, i've ordered at Lik-sang.com for a couple of penny's more... but i'm happy i can expect my order this coming week.

That is horrible. And with the type of "multi-country" site they have, you would think they would be more professional, or at least have some decent support for their customers.

I have always (and will continue to always) order my items from www.GameGizmo.com Never had a problem at all, always get my product fast and if need help, can contact them right away and answer (at least for me) always has come same day or next morning. Sometimes prices that seem too good to be true, often are too good to be true because in the end, you don't have any such support whatsoever from the people. It is just not right to do this.

All companies have problems, but what I am reading here an other forums is disgusting. Actually. GameGizmo.com did have a problem once, they send out older version of Enigmah chips to their customers, while not knowing it. In fact, *I* did not even know it. But 3 weeks later came an enevlope in the mail, with a **FREE** upgraded chip and a letter explaining the problem and a apology. So I got one free chip from them. Thats my type of business practice. If I will spend my money, I spend it in the right type of places.

Contact PayPal, they will get your money back, contact even the local BBB or local police in the area there, they will investigate it.

I think Xbox-Scene removed their banners from the site temporarily. Probably until they get their $hit taking care of.

Hey guys. I've been waiting a little while for my Magic 2 pre-mod PS2 order, and it went through today. This afternoon.. around 3:30.. I got it.... that e-mail I know you're all dreaming of.... FedEx shipment 792106284981. It took a little while for my system to ship, But I wouldn't label them scammers... I hope you guys end up getting as good of treatment as I got.. They sound like cool guys on the phone, I wouldn't label them rip-off artists just yet.

Glad to hear they responded to the negative publicity. Man, those guys were taking a lot of heat. Hopefully all you guys w/ problems will get them all sorted out.

I also had a bad experience. I ordered a pre-modded XBOX with Enigmah final in it on June 24th 2002. They sent me an email saying it would be 10 days before they could PROCESS my order - and any additional delays would be added to that. I attempted to cancel my order, as in that amount of time I knew I could already have an XBOX (ordered and received from from xboxmodchips.net before I received a reply to the order-cancellation email). They said I couldn't cancel - it's in the terms of agreements. Yep, that's right - order cancellations are a violation of the terms of service. I talked to several people, and they all kept telling me the same thing, so I figured I'd just eat it have two XBOXes...except that one never came. When I tried getting in touch with someone to get a tracking number to show that second one had been shipped, suddenly I'm unable to speak with anyone there.
Here we are 3 months later, and I still haven't received it. I've now set up a fraud investigation with my credit card company as HH charged me promptly but have never bothered to ship the item.

Hello Everyone in the XBOX Community,

I would like to thank all of those that have taken their time to share their good experiences they have had with us. And I would more then like to thank those that have not even done business with us, flame us on forums and IRC of how were such scammers.

We try to do the best we can like every company out there. We do answer our phones, we do reply to emails, and we do process orders. For those that have experienced shipping delays, we can only apologize and assure you that as soon as our stock clears customs, your order will be processed.

I am willing to help anyone that has a issue that needs to be resolved. If anyone has a question about their order, or any concerns about anything, please email me at support@hackershardware.com

You may also catch us on the phones between 10am - 6pm Monday - Saturdays.

I will be staying on top of this discussion to help those that place further posts. Thank you, and everyone have a pleasant day,

Roy,
HackersHardware.com
909-809-0574

Do Not believe this crap. I wrote their support email address multiple times, the most recent of which was over 3 weeks ago, and I have yet to hear from them. They are liars and scammer, simple and plain. I demand to get my money back.






would like to thank all of those that have taken their time to share their good experiences they have had with us. And I would more then like to thank those that have not even done business with us, flame us on forums and IRC of how were such scammers.

We try to do the best we can like every company out there. We do answer our phones, we do reply to emails, and we do process orders. For those that have experienced shipping delays, we can only apologize and assure you that as soon as our stock clears customs, your order will be processed.

I am willing to help anyone that has a issue that needs to be resolved. If anyone has a question about their order, or any concerns about anything, please email me at support@hackershardware.com

You may also catch us on the phones between 10am - 6pm Monday - Saturdays.

Ha... we respond to e-mails... yah after a week and an half. Even with an answer of one centence.

These guys sent me my chip but I would not recommend them to anyone. Look at there response time for people's emails are more than a week or two and sometimes never. And they have only made 2 whole posts in this forum defending themselves. Which to me is absultly worthless. Because it makes them look even more like dumbasses, they want people to post good things about them, but they are getting way more bad posts then good. man these guys need to hire more people for customer service.

Hmmm funny I recived my executer with no problems except for the fact that it took a while. 3 weeks but not there fault. Here is an e-mail from them explaining why......

From: sales@hackershardware.com
To:
Subject: Re: Status of order...
Date: Sat, 14 Sep 2002 16:04:02 -0700





their due to arrive early next week - the chips got caught up in
customs, Thanks

HackersHardware.com

On Sat, 14 Sep 2002 09:30:30 -0700 (PDT),
wrote:
>I am getting rather frustrated I placed an order for a
>X-ecuter mod chip on sept 6th, all I have received
>thus far is a confirmation e-mail that my payment was
>accepted. I would assume your very busy but the least
>you could do is update your web page to keep everyone
>informed. The only info on your web page is that as of
>sept 3rd X-ecuters are on pre order and should ship
>within 3-5 days, according to my calculations if that
>is the case the mod chip should have arrived days ago.
>Please either inform me of the status of my order or
>update the web page to keep your customers informed.
>Thanks

>
>Here is my confirmation e-mail
>
>Date: Fri, 06 Sep 2002 12:19:10 -0700
>From: FerrariFanF1@aol.com
>
>This email confirms that Electronic Commerce has
>accepted the $40.00
>you sent.
>
>
>To view your PayPal balance or other account
>information, log in to
>the PayPal web site.
>
>Thank you for using PayPal!

Anyway they replied the same day to the e-mail and I got my chip, I am happy.

I have to post a message here in defense of HHardware. While I can't comment about the guys that haven't had the best customer service when it comes to having mod'ed systems returned to them in a timely matter....I can comment on ordering a modchip from them.

I ordered a ps2 magic chip on Thursday afternoon. After an hour later, I called to see if they had them in stock and got my order. I was told that my package was ready to mail out and as we were talking I got an email with my tracking number. I received my package on Saturday (2 days!)

So, for what it's worth...I had a really good experience from Hackers Hardware.

Nordica

Paid for 4 chips, received 3 - opened the envelopes in front of my co-workers even. They all wrote hackershardware to bear testimony to my lack of a fourth chip. HH said I was "scamming" them . . . . um right. Wouldnt order there.

After a full month, i recieved my money back. With patience at the size of a elephant, or how do you call it. I got my money refunded, now let's see what lik-sang.com does... cause i've ordered there. It's a curse on my modchip!

Is lik-sang still going? I guess they probably will be until there's a ruling, but I heard they're getting sued by M$...

Hackers hardware has gotten much better. I ordered from them once before and they were a little slow- I ordered an xecuter from them last week ($35 shipped) and I got it in 2 days. The only reason they are slow are due to their stock- they have good service.

I placed an order at the begining of the month with Hackers Hardware and have yet to hear from them. Being the paranoid bastard that I am I ordered another chip from ExtremeMods a few days later.

Well, still no word from Hackers Hardware but three emails (with my order confirmation and shipping info) and two days later I received exactly what I ordered from ExtremeMods.

This does not meant that Hackers Hardware is a scam, just a bad business model. With the long list of bad experiences (and a few good ones) anyone out there would be well advised drop the extra few bux ($3 in my case) and order from a company that has a better proven track record, maybe even a phone number and address - verify you can contact them - and rest assured that you will receive not only communication regarding your order but your order as well.

A special message to Hackers Hardware - just send a freaking email or something, please! I run a small business and *I* too get reamed when I am not on the ball 100%. In the past I was lazy but I have learned the value of good customer support and **return** customers...maybe you should too.

QUOTE (chun @ Oct 6 2002, 04:45 AM)

Hackers hardware has gotten much better. I ordered from them once before and they were a little slow- I ordered an xecuter from them last week ($35 shipped) and I got it in 2 days. The only reason they are slow are due to their stock- they have good service.

I ordered an x-ecuter from them a month ago, why havent i recieved mine?
They dont have a good service if you get yours in a few days and i order like 3 weeks before ya and dont get anything. If i recieve the chip this coming week then ill agree about the stock problems. If not i wont order from them again.

They are very slow, but they have responded to 90% of my emails.

Thank god the chip isnt for me

Scammers for sure!!!!

Ordered a chip on October 30 and paid for 2 day service.

They do not respond to any emial.

Thanks for posting thier address, they'll be receiving something very shortly.

They scam people in different ways, depending on how they pay
and what they buy. I bought a premoded xbox. I got it in about a 3 three weeks. Only because I got on them about it. If I didn't! They wouldn't have sent it at all. But they were worried I would complain to paypal before 30 days. Yes I spoke with paypal. after 30 days they will not do anything. That is there policy. So Hackershardware sends me an xbox that is flashing red. So I send it back. And now they wont answer my emails. That was the plan to deal with someone if they complain before the first 30 days.

Please go to the website below to complain.
I want these guys to go to jail.

http://www.ifccfbi.gov

I think they are lazy, unorganised and not too bothered. Id picture a desk with thousands of bit of paper with scribbled orders on, no filing system and they just pick at random what peices or paper/order todo next. I certainly will never order from them again.

QUOTE (opjose @ Sep 9 2002, 09:52 AM)

I wouldn't go as far as calling them a "SCAM", more like some kindergarten kids selling lemonade over the internet. Though the kids may well do a better job at keeping track of their orders!

HH is a scam, you have to be a retard to think otherwise. Hell even the most stupid circus side show game has to let you win sometime, this is how they get suckers to part with their money. When 90% of their clients get screwed its a fucking scam, end of story!

I got my money back from HH, It took almost 7 months but I finally recieved a credit from their credit card center who just so happens to have dropped them because of the unscruplous business practices and they HH owes them money.

X-box-scene obviously gets some sort of kick back from them because they still to this day run their banner ads. Fucking morons!

Don't buy from these people and do what I do, don't frequent xbox-scene, if they gave a damn they would drop the banner ad!

Digital6

QUOTE (HackersHardware @ Sep 19 2002, 09:47 AM)

Hello Everyone in the XBOX Community,  I would like to thank all of those that have taken their time to share their good experiences they have had with us. And I would more then like to thank those that have not even done business with us, flame us on forums and IRC of how were such scammers.  We try to do the best we can like every company out there. We do answer our phones, we do reply to emails, and we do process orders. For those that have experienced shipping delays, we can only apologize and assure you that as soon as our stock clears customs, your order will be processed.  I am willing to help anyone that has a issue that needs to be resolved. If anyone has a question about their order, or any concerns about anything, please email me at support@hackershardware.com  You may also catch us on the phones between 10am - 6pm Monday - Saturdays.  I will be staying on top of this discussion to help those that place further posts. Thank you, and everyone have a pleasant day, Roy, HackersHardware.com 909-809-0574

This is funny... OMG, talk about BS!

go to www.precisionmods.com if you want quality service and great support!

I decided to take a chance and order from them today....ordered a X-Box Pre-Mod with X-Ecuter 2.0. I sent them an e-mail telling them of my order and what I expected to come along with that chip (everything that the team says themselves will come with it). I understand since it's not out yet that I will have to wait a while, but I'll be counting the days when they recieve them on their site to the time it takes for me ot get my system. If I don't get it before Christmas (Assuming X-Ecuter 2.0 comes out before then), they've lost my $310, and I'm going to give them so much hell if they aren't swift.

Swift and Hardwarehackers dont go in the same scentance unless its:

"Hardwarehackers arent and will never be swift (unless your jammy)."

They're going to have to make an exception with me or I swear to God I'll rip off their testicles.

after hearing all the complaints about HH, why would u go with them?!?!??!? All I've heard is negative feedback, and ur hoping to get ur premod soon. Go with xboxmodchips.net, i got mine in a week and a half and they have great customer support

As much as I've heard bad, I've heard good. If I don't have it by the second week of December, I'll cancle. And if they don't let me cancle, I'll report them to Pay Pal.

QUOTE (Alec @ Nov 17 2002, 10:01 PM)

As much as I've heard bad, I've heard good.

Well, it's ur losss. guess u have a 50/50 chance.

Its over a month, theyve stopped responding to my emails now. Wish xboxhacker.net forums were still open, HH seemed to post there a few times when something was wrong with its customers.

you complainded to the fbi?

6 days and 3 e-mails with no replies to my questions, I filed a complaint to PayPal. I'm getting my freagin' money back.

QUOTE (Alec @ Nov 22 2002, 02:19 AM)

6 days and 3 e-mails with no replies to my questions, I filed a complaint to PayPal. I'm getting my freagin' money back.

refund from paypal? i doubt that, but wish you luck.

PayPal Sucks

Others have said that when it comes to Hackers Hardware, PayPal is quick to give money back. Look around in this forum.

All you guys that have legitimate complaints need to register them here.

Reseller Ratings

This will help warn other people not to buy from scamming places. You should use this place as a source when you order anything off the net!

PayPal contacted HH and HH gave me a refund. Wewt.

I got mine in 2 days but I believe this place needs to go down. I will never order again because I think I just got lucky and I'm not willing to gamble my money again.

I only reccomend buying modchips, no premods they just don't send them.

What a scam?

I bought a premodded xbox from them, and recieved it promptly!

Works flawlessly, and still going strong for 3 months