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mt1413
I was working on my xbox for a while when i came across CMS website. It looked cool and so i went with them. I sent it out on a thursday and got it back the following wednesday. I was so happy to find that it finally worked. John kept me updated throughout the whole process and informed me of what he was doing and what it would cost. Awsome pricing and speed. Great service. I told all my friends and family members about it. Cant wait to mess my box up again...thanks...
womack
After searching for nearly a month for the “perfect” place to purchase a pre-modded system, I lowered the number of possibilities down to one. CMS by far had the best reviews, the most customizable options, and on top of all of that the lowest prices.

Do yourself a favor and simply take the time to compare the reviews, compare the options, and most importantly compare the prices. After doing the research you should have the confidence of knowing CMS is the absolute best on all three.

I have now had my system for over a month with heavy usage and have had absolutely no problems. When I first received my system I naturally had a few questions which were quickly (the same day) answered fully.

This has been by far my best experience with online shopping of any sort (books, clothes, electronics, etc.), and that’s saying a lot. I’ve never experienced a company that delivers a solid product in a timely manner and then goes above and beyond all that with superior support like CMS.

If you see the low prices and think that quality is sacrificed, simply put, DON’T. Like I said before, do yourself a favor and take the time to make the necessary comparisons. If it comes down to purchasing from CMS, all I can tell you is go for it – you will not regret it.

-Womack
Order #96
BadBrad4
Order # 102

Fantastic service. Friendly, reliable, fast, and helpful. Those are the words that best describe CMS. Do not hesitate to take your business here.

Everything was quality,quality,quality. This guy actually keeps in contact with you during the process. A great experience and way cheaper than everywhere else.

Brad
l2andom
order #186 ( i think ) laugh.gif

but man, great place. I just got my moddedbox from them today and it is AWESOME smile.gif . like what they say on the mcdonalds commercials, " I'm lovin' it! " cool.gif

i'll have to get more stuff from them beerchug.gif
1080i
Purchased Services and Products. Order # unknown or cant find in email box

2 XBOX Custom LED Installs and 2 SmartXX Chips installed. Absolutely Fine Workmanship!

Just as promissed. Great communication whenever a question came up. I have already recommended this service provider for many people that have asked for my advice on the subject. Heres to lotsa repeat business coming your way john. Word of mouth travels in the carolinas!

Thanks again for being honest and very fair. I have found a one stop provider now!


JB
s0nic69
I medded up my D0 and sent my box off to John for him to fix and then install my chip. I shipped it out thursday, he recieved it friday (I live in SC as well) and then shipped it out like 3-4 hours later!!!! I got my Xbox back on Sat!!! Now thats what I call fast turn around. Thanks again John!

order# 159
KublaKhan
Great Price, Great Service, Great Product. My premod system does everything I had hoped for. It felt like I was opening the box of a brand new XBOX except for the trusty "Xenium" screen that came up once I had turned it on. Great communication throughout the process and I don't think you can beat CMS's price. You can buy from CMS with confidence!

Order 182
urlastserenade
Carolina mod is simply the best! I sent in my xbox with a 250 gig maxtor hard drive. I had him install the new hd, a xenium chip, and the jewl and port lights. Took LESS THAN 2 WEEKS!!! Shipping from Washington (state) to carolina- across the country. John answered every question i had and kept my up to date on my order. He even helped me with questions i had AFTER i bought from him. If you are looking for great prices, quick service, and speedy tech support go with carolina mods. I only wish John offered the ram mod. sad.gif

A++++++++++++
KoH
Order 263

This was probably the best mod purchase I've ever made. I sent it to him on Friday by overnight shipping, he received it on Monday, did the mods on Wed. or so, send it back on Thurs. or Friday, and I received it back on Sat.. I got all that I want within a week! This is definitely the best mod store out there! I would refer anyone who wants an xbox mod done to go to this guy.
reignefx
Order 193

Ordered a Xenium premod with the Custom Special LED mod. CMS really does a great job and has the best prices that I could find. My Xbox truly is a thing of beauty thanks to this great webshop. There was a problem with shipping, but that was mostly due to USPS. While I was waiting for my Xbox to arrive, John patiently provided great customer support. I believe that the true test of any shop is the ability to serve its customers even when problems arise. This is where CMS excels. I never once felt that I wasn't being taken care of. Great job all around!
joesfilez
order #273.
i ordered a premodded xbox with a xenium chip and 160gb hd on 7/4/04.. they are somewhat baglogged right now and the waiting time is about 7 to 10 business days.. so far john has been great in replying to all my questions.. can't wait to get my xbox. will post back once received.
no1
Order Number: 262

John is the best. Answers any and all of your questions within a days time and sometimes within minutes. Recieved my premod with 120gb hd installed in great condition and pleasantly surprised when the downloaded apps I got werent even necessary. John had put everything I needed on the hd already. The install is perfect down to the switch. I couldnt have asked for more. Ive already recommended to everyone thats interested in these that this is the only place to go. Some have already listened.

Thanks Alot John.

Peace
skabio
Order Number: ?

I thought I would drop a great thumbs up to ** NO THANKS.. SPAM THIS SHIT ELSEWHERE **. I tried to soft mod my second xbox but it just wasnt stable enough so I decided to send it in to get a chip put into it. When I sent in the box it wasnt exactly in good working order but much to my enjoyment when I got it back it worked perfectly. The turnaround time was very quick as well. I think it took about 2 weeks including the time it took me to send it in and get it back. One thing I forgot to do when I sent in my xbox was to take out a game. I totally forgot about it for about 3 months because it was from gamefly but when I remembered I sent an email to John and less than a week later they sent the game back to me no questions asked. All in all it was great doing business with ** NO THANKS.. SPAM THIS SHIT ELSEWHERE ** and I look forward to sending them some more business from my area. Keep up the great work John.

Skabio
lan122
Thank you everyone for the great feedback! I have noticed a problem when posting feedback....YOU CAN"T TYPE IN OUR NAME OR WEB ADDRESS!

Seems a little odd to me. Looks like one on the mods or admins has placed our shop name on the shit list. I mean look...I can type in:

www.system-mods.com
www.myyourxbox.com
www.crazymods.com
www.bmmods.com
www.llamma.com
www.cheapmod.com
www.modchipman.com
www.modstore.com
www.the-console-corner.com
www.houseofmodchips.com
www.modwhiz.com
www.xraychips.com
www.xmodchip.com
www.thisistotallystupid.com

BUT I can type in my own shop's web address in this thread which is for feedback about my shop. If I do, this is what happens.....

www.** NO THANKS.. SPAM THIS SHIT ELSEWHERE **.com

^^^^^See I typed in my web address.

I also noticed that I can't even type in my shop's name. Watch this, I can type in everyone elses:

sytem-mods
myyourxbox
crazy mods
bmmods
llamma
cheapmods
modwhiz
xraychips
xmodchip
modchipman
houseofmodchips

Here's what happens when you type in mine:

** SAME SHIT, NEW WAY OF TYPING IT **
** NO THANKS.. SPAM THIS SHIT ELSEWHERE **

^^^^I typed it two ways.


Anyway, looks like I must have stepped on someones toes or pissed someone off. Don't know how or why.

So, I guess when posting feedback, PLEASE don't use our name or web address....After all, we wouldn't want you to use the name of the shop that you are leaving feedback for.

FantomAU
Thats very odd.

I havent gotten my xbox yet, Due to Order volume being high.
Hoping it wont be much longer, As I wanna see what the xbox is like. Never even messed with one, So I am sure I am in for a good time.

So far, John has answered all my stupid questions and has been very nice as well.

I've already recommended CMS to alot of people on IRC.
melman101
I just recently ordered from this guys and my
Order number was 280.

C*A*R*O*L*I*N*A*M*O*D*S*E*R*V*I*C*E*S is an awesome place. I definitely recommend this place for anyone ordering an xbox. Their replies on the email are prompt, and efficient. The price is amazing. I did a lot of shopping around and found them to be the best price. Anyway, great service, great job. I just got mine today, and am very pleased.

Sincerely,
Mel
datapusher
uhh.gif

Today I purchased a Xecuter 2.3b Lite from Carolina. I followed there instructions to the T and was brought back to their page.

I recieved a notice from paypal that my order was accepted and the money had been accepted.

Whenever I log into their site I get a notice that I have not yet purchased anything. But Paypal shows the money has been taken out of my account.

I have sinced written to the three contact emails they have and posted on their websites forum.

I have recieved no responses.

I was contacted by a fiew people on their forum via PM that have had the same experience as me in this matter.

Hoping all is well.

Please contact me privately if you work for this company and let me know what is going on.

As soon as I recieve confirmation my order is ok then I will mention that here and change this to a good review.

I was happy to find all the positive reviews on this company after my experience with system-mods, and hope that everything works out.

Once again if you work for this company please contact me privately and do not publish my details on this site.

Thank you for your time in this matter.
JDelaSeph
Order #287. Order a premod nearly three weeks ago, but unlike everyone eles, I have not been getting responses to my emails. If any CMS people read this, can you let me know what's going on? I go back to school in two weeks so I need my box ASAP. Thanks.
Cireclops
It took a while for my Xbox to get here seeing as they were backed up with a high order volume. But the wait was worth it. Not only that i had (and still have) questions reguarding the basics of working with a modded xbox and John replies to my emails in a matter of minutes with answers. Great business man, highly recommend him.
InfernO8
Order #314

Just got the five chips that I ordered 2 days ago from these guys. About a half hour after I made my order they had already shipped it at around noon. Not only were these chips extremely cheap, but they all came packaged very well and they also came with everything neat and ready to go. I reccomend these guys to anyone and only hope I can make another order soon biggrin.gif Thanks CMS!
FantomAU
Order #294 - Premodded Xbox - Ordered July 22nd, Processing Started July 24th.

Order suppose to ship this week, So I was told. Will keep updated.

Beyond the 7-10 day notice on their site (11 business days - If its going to be beyond what the estimated time is, Then I think it should be noted on the site to reflect this, So to ease the customers mind, But when it begins to go beyond the noted time-frame, Then the customers begin to get edgy, worried)

Just an opinion.

Email support somewhat slow in returning.


sad.gif
FantomAU
Order #294

Your order is complete and ready to ship. Expect tracking information
with in 24 hours or next business day.

Thank you.



Looks like my order will be shipped tomorrow or so.

Thank God, I hope to be 'BOXin SOON.
FantomAU
Order #294

Order shipped today, Should be here friday (Monday at the latest).


Thanks John and CMS and I'm looking forward to doing more business with you


beerchug.gif
ebil
I just ordered a pre-modded X-box yesterday, and I hope to get good results. smile.gif I will post again when I recieve my x-box.

Order Number: 322
w0lfman_us
Order # 309 and I am very satified with the work that done on my xbox. I would recomend him to my close friends.
FantomAU
Got my xbox yesterday (Thats why I havent posted hehe, Too busy playing).

Works flawlessly and was very easy to setup (Had it setup before I got the email w/ instructions).


Thanx CMS, You are tops in my book and I HIGHLY recommend them.
GQVALDEZ
smile.gif MY ORDER # IS 327 AND I JUST PURCHASED A PREMODDED XBOX. I DID SOME EXTENSIVE REASEARCH BEFORE I BOUGHT MY SYSTEM FROM CMS. BESIDES THE GREAT PRICE I FOUND THAT JOHN RESPONDS TO E-MAILS FAIRLY QUICKLY, WITHIN MINUTES IF NOT HOURS. HE ANSWERED ALL MY PRESSING QUESTIONS THAT HELPED ME MAKE MY DECISION; FROM SHIPPING TO PRODUCT INFO. THE REVIEWS AND FEEDBACK THAT CMS GOT ALSO HELPED IN MY DECISION. CMS DOES NOT HAVE A LOT OF CHOICES IN CHIPS, BUT THEY HAVE THE LATEST AND GREATEST ONES LIKE THE NEW XENIUM-ICE CHIP AND THEY ALSO HAVE COSMETIC MODS WITH THE LEDS. CMS SAYS THEY CAN GET WHAT YOU WANT THAT IS NOT LISTED ON THEIR SITE, BUT I'D STICK WITH THEIR RECCOMMENDED CHIP OF CHOICE. ALTHOUGH I HAVE NOT RECEIVED MY PREMODDED XBOX, I BELIEVE CMS IS THE BEST SITE FOR U.S. GAMERS FOR A PREMODDED XBOX. THE CUSTOMER SERVICE & SUPPORT BEFORE THE SALE WAS GREAT AND FROM WHAT I'VE READ, IT WILL CONTINUE AFTER THE SALE AS WELL.

ALOHA, GLENN VALDEZ
enigmatl
Order #330.

I've been crytical but because of all the feedback, I ordered my unit on 8/18 and from what everyone else says, I'm pretty confident that my system will be sweet and I promise a review when it comes in. Also, your forums are down. I hope everything's ok and you didn't lose a hard drive or a computer. I dono where you are (N. or S. Carolina???) but we had some real hellacious storms that night. I myself lost a router. It sucked. Anyhow, looking forward to the box and doubt it'll be the last one. (lol I've owned 4. (1) unmodded (2) enigmah modded (3) X2 Modded, (4) Matrix modded which became a Phoenix modded which got annoying and subsequentely got sold.
Static Puff
Order #296

Not Sure What is going on? Ordered on 7-24 and entered Processing On 7-27, and is still in Processing unsure.gif I have e-mailed over a week ago and never got a reply. Starting to worry it has been one month since ordering. Hope to here from them soon. uhh.gif
bsmack
Order #301. Ordered about a week before july 31st, and haven't received a single update. I tried emailing him, but I haven't gotten any email back. This right now is making my parents trust the internet even less than they already do, and making me look terrible because this is a gift for my little brother(whose bday was the 31st, but I didn't expect it by then).
Pepsi3709
Order #277
Ordered 07/08/04
Processing 07/09/2004
Pending Shipment 08/16/04
Shipped 08/17/04

Called USPS A few days ago and they never received the package. This is after a few weeks that they say my order will be shiped out anyday.

After about 7 1/2 weeks, nearly two months and still no XBOX that I ordered and paid for. I think it speaks for itself.
fmgz
Same case here... Ordered on July 17, got a tracking number on the 16th of August 13 with a BOGUS tracking number. Called USPS and was told they never received the package. I got ripped off. First time ever on the internet. Luckily I paid through paypal and I filed a complaint to get my money back. BTW I never got my email replied to. This sucks mad.gif
enigmatl
Order 330

Another modder goes south? I find myself taken back to the old days, nearly 2 years to the date:

http://forums.xbox-scene.com/index.php?showtopic=3390&hl=

I ordered on the 18th of August and on the website, it said 7-10 business days to order completion. I saw on his forums a few days after the order that people were starting to complaine that their orders weren't filled and a month or more has passed. Right around this time, he took his forums down. How convenient! I still waited longer. Today is the 10th business day and I demanded a responce with the status report of my xbox or I was going to paypal.

He did send a form letter out a few days ago saying that there's been some delays due to the fact that he's swamped and he's "changing his shipping around". That may have been acceptable but a few days ago, I asked him what kinda hard drive he was putting in the modded xbox and he mentioned a western digital 7200 rpm / 2mb cache drive. He answered that one pretty quick so he's there and he's responsive to miscelanious questions. BUT when I told him I didn't want the hard drive in that case and to please paypal me $115 back for it, he said he would, never did, then went AWOL.

Awol crap does not cut it for me for any reason. So, I sent him an e-mail demanding my hard drive money and a status on where my xbox was and that if I didn't get it within 48 hours, I was contacting my credit card provider and paypal and getting the charges reversed.

Let me take this opportunity to talk to all modders who may be reading this. Since I've been through this twice now (see my above link) it is logical to say there's a pattern here that you as a modder goes through:

(1) You bust your butt to get your name out. You mean well and you want the people in the scene to know it. You want them to come to YOU. Youw ant to make money by shipping a high quality product then that's what you do.
(2) The good word travels just like you wanted. So you get swamped. You can't find the chips or the time.
(3) You get bitter, you stop responding to e-mails, you probably get yelled at by paypal or your merchant account provider about chargebacks. You deduct that customers are impatient and annoying and you stop doing it or worse, you go out and get another website and start over.

There's a solution guys and it is NOT ignoring e-mails. That just gets people like me to get my money extracted from your account. The solution is to be very active in telling us where our xboxes are. Tell us why they're not here - that that chip order hasn't come. Let us see a queue on your website. This way, we can see that you are filling orders and we can see ourself advancing in line. More importantely, we can see up front before we order how big a line we have to wait in. It may cost you a sale if we feel your line is too big vs the time it's taking but you will have either no complaints or complaints that are very invalid and ignored by the bulk of the community.

If there's a modder out there like this, I would love to hear from you. I realize this market is grey but there is a limit to how grey it should be.I'm just so annoyed with doing my homework, trying to find the right modder for me, seeing the good feedback and quick shipping times and then going to this modder who decides to go south just when I order and start to see forums that go from excellent to sour in their reports like this one has done. Shame on you, ** NO THANKS.. SPAM THIS SHIT ELSEWHERE **. It's time to stop appollojising and start making things right like an honorable business person!
lan122
I have to respond to set the record straight here. CMS has done everything we can to update customers and let them know the status of their order. WE ARE BEHIND! YES! We have made no secret of this. Some emails have been answered slowly and some orders have taken WAY to long to ship. We have not gone anywhere nor have we not done anything we were supposed to.

All issues have been taken care of or are being taken care of.

As for the problem with enigmatl's order, it has been resolved.
fmgz has also received their Xbox, but I haven't heard anything from them regarding the matter.

I would just like to assure everyone that has orders placed with CMS that they are shipping and business is being taken care of. We have been slow lately and there is no excuse except we got too big too fast. We were not prepared for the order volume we received and greatly underestimated the manpower we needed to take care of that volume.

Thanks,
lan122
Pepsi3709
Well I got my XBOX and everything works flawlessly. John helped me get the whole thing started and was quick in responding to e-mails. I have been in e-mail contact with them throughout this order. Got the XBOX today, send CMS an e-mail asking for help. They replied back in less than 5 minutes. Had another question and send them an e-mail, got a reply back in less than 5 minutes again. His direction is very clear no matter how dumb the question is.

The ^Tracking Number^ that I thought was given was actually a delivery number and the status doesn't get changed untill it gets delivered. I checked the package ^Tracking Number^ and it matches what they sent me.

Thanks again CMS for this nearly flawless modded xbox. Even thou it took awhile it's worth it getting something I know will work. This is the 2nd pre-modded xbox I got from them and the first one works just as good.

Hope you guys get caught up soon I do need to get one of my xbox upgraded. wink.gif
enigmatl
Order 330

Though CMS has been behind on orders, it would appear they are filling them. I am next on the list of those who have had their orders filled

SHIPPING
Xbox was shipped via DHL (www.dhl-usa.com) They are cheap yet reliable and I might even use em for my ebaying in the future. Package itself was wrapped in thick brown paper inside the xbox's own retail box. I've had em come to me inside a bigger box with foam peanuts but that's not needed since the xbox's retail box has styrofome in it anyhow. Shipping time was 2 days from pickup but for this, keep in mind, I am closer to CMS than many of you reading this may be. I'm about 4 states away.

WHAT'S IN THE BOX
Everything advertised. The box as ordered with all paperwork and the xbox itself is just about as though the plastic that they put on it was never taken off so the box could be worked on, yet it was obviously. (Good job.)

HOW IT WORKED
Powered up, ran great, and continues to do that. No issues, no lockups, no random times where the box decides not to boot ince in a while like I've seen on other mod jobs.

HARDWARE
Since I did purchase a Samsung 616T, and a retail version WD drive, after playing for a few hours, I took this opportunity to open up the xbox to put the new drive in. While there, I took a look at the mod job. Looks seriously stable. Put in the new DVD ROM and Hard Drive and after getting the hard drive running, all was still well.

WOULD I ORDER AGAIN
In a heartbeat. I was sceptical last time because with forums going down shortly after I ordered, I thought I was seeing what I saw 2 years ago from another modder that had no intention of filling my order. Not this time. I got my box and it works great. Thank you, CMS.

BOTTOM LINE
Wheather it takes 2 weeks or 2 months, hang in there. It is my belief that you won't get screwed over from CMS but instead, you will get what you order and it will be shipped and prepared very well.
Bob2004
I also had been on the waiting list (order #295), and did get my unit last week. The USPS delivery put it 2 weeks behind--and I have recommended that different shipping options should be pursued if the buyer wants to pay for it smile.gif

The unit works flawlessly, and I have received assistance on matters by e-mail from CMS since that time. I am very pleased with the unit (ver 1.6 xbox, Xenium Ice). My overall experience has been good; the wait allowed me to dedicate my time to other things ... smile.gif

I am appreciative of the job that was done, but will not ever ship a package by USPS if it needs to get there on a timely basis...
biglawdog1
Order 335 (now canceled).

I ordered a $500 modded box based on the excellent feedback on these forums. Unfortunately, my experience has been much more negative.

Placed my order towards the end of August (26th/27th). Realizing CMS had something of a backorder, I emailed them prior to ordering to ask an ETA if I ordered a pre-mod box - I was told 5-10 days. So I ordered and waited patiently. about 13-14 days out from the order date, I send an email to them, asking for a status on my order. I received a cryptic response back about how the order was "processing" (which I knew because it had been "processing" since the day after my order, when they charged my credit card). Obviously, I wanted a more specific time period and asked them for one. I recieved an email back that they were on order 308 (and I was 335). I sent them back an email, trying to determine how many orders they fill per day, so I could get some idea about how long I'd be waiting. No response to that email.

I went ahead and canceled my order using instructions on their website. I recieved no acknowledgement that my order was canceled. My order remained "processing". I was also concerned because their website states that they charge a 15% fee if the order is canceled once "processing" has begun and clearly, I didn't think I should be charged that fee, considering work on the box had not even started. When I recieved no follow-up email to the cancelation, I sent an email to their sales folks, giving them 3 days to confirm my cancelation or I'd have to go report it to my bank for a chargeback and leave negative feedback. I got no response. So on Friday of last week I walked my unhappy butt down to my bank and spent half hour filling out a charge-back affidavit and then sent CMS an email notifying them I had done so. On Saturday (could have been very late Friday), I finally received confirmation that the order had been canceled. To date, they still have not done a chargeback to my CC but I do understand that might take a bit of time. However, I will report if the chargeback doesnt happen timely.

I realize that some delays will occur. I also realize that the folks that do these modding are usually small operations and can't handle alot of volume. However, if you can't handle the volume, you should do one of two things- stop taking orders or be prepared to offer the customer who's product/service was delayed a discount or a bonus or something for being patient with you. CMS might have kept my order if they had done any of the above- instead, I got to the point where I just didn't trust them and over the internet, trust matters (you guys know how easy it is to get screwed online). There's a certain level of reliability I want in the companies I do business. I'm assuming they will be more reliable once they get their orders straightened out.

It should be noted that I went with another mod shop on this site, who built and shipped a box for me (as they promised) within 3 business days plus included some extras without charge. I'll be posting a review for those folks once I have the new box.
w3aPn-X
My order Number is #325 and i haven't recieved my box i was postin this reply to ask if anyone has recieved an email from CMS lately because i was trying to ask why they didnt send my box b4 the guy ^ up there who recieved his box b4 me. Now i dont mind waiting but i think its bs he got his box b4 me seeings how i placed my order b4 him. If anyone could tell me if CMS has emailed u it would be a great help thanx.
bullseye2k
I'm order #331 and thought since order 330 received his around September 5th, I thought mine would be next and would have been here by now. I was wrong. They stated they were having email problems and if you had sent an email and not received a response to re-email. I did and still no response.

CMS has a good reputation with previous buyers on this forum. I'm just frustrated that the order numbers do not mean much.
TexT
...
dirtydz2
I am actually a second time buyer at this website. My first time purchasing, I was completely happy with the product and the amount of time in which it was delivered. However on my second purchase, order # 304, it was ordered

07/27/2004 Pending
07/27/2004 Pending Thank you for the order. Please send items to:

Carolina Mods
920 Shiloh Rd.
Saluda, SC 29138

Your order will not process until items are received.

Thank you.
07/30/2004 Processing Items received. Processing
09/04/2004 Shipped Your order has shipped. USPS Priority Mail

21010521297814815764

Thank you.


However, I have not recieved the package within 16 days of the shipping date. No notification from the post office and only a tracking number that says awaiting delivery by the seller. However, he did e-mail regarding the status of the producat and said that he would check on its status himself in a couple days. But the email address at carolinamocservices.com no longer works because of an e-mail server change. How am I supposed to get in contact with him now? Because I ordered this product for a friend, I may be forced to reimburse him myself. He is under the belief that he is ripped off and frankly, I believe the same thing. I can understand high volume orders, but for this long of a period of time?

This is what John wrote to me and my replys:
--------------------------------------------------------------------------------

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

sales@carolinamocservices.com



From: kiDan Han <dirtydz2@hotmail.com>
To: sales@carolinamocservices.com
Subject: Re: Order Update
Sent: Tuesday, September 21, 2004 2:48 PM
I have not recieved my product as of yet and it has already been 16 days since it was shipped from your end. I would appreciate if you could locate whether the product was shipped or not.

Sincerely,
Alvero Menzies


From: "sales@** NO THANKS.. SPAM THIS SHIT ELSEWHERE **.com" <sales@carolinamocservices.com>
To: kiDan Han <dirtydz2@hotmail.com>
Subject: Re: Order Update
Date: Thu, 16 Sep 2004 08:31:54 -0400

The status will remain as such until the item is delivered. The packags are usually not scanned until delivered. We have seen this many times in the past and it is normal for the status to remain unchanged until item is delivered. However, it is taking an unusual amount of time for this item to be delivered. If it is not received in the nex few days, please notify us so we can file a claim with USPS.

Thank you,
CMS

kiDan Han wrote:


I checked the mail at the address listed but still have not recieved the package. The united states postal service lists the package as awaiting delivery from sender.



Track & Confirm

Current Status


You entered 2101 0521 2978 1481 5764

The U.S. Postal Service was electronically notified by the shipper or shipping partner on September 04, 2004 to expect your package for mailing. Information, if available, is updated every evening. Please check again later.

I would appreciate if you couild tell me what is happening with the order.

From: "** SAME SHIT, NEW WAY OF TYPING IT **" <orders@** NO THANKS.. SPAM THIS SHIT ELSEWHERE **.com>
To: "Alvaro Menzies" <dirtydz2@hotmail.com>
Subject: Order Update
Date: Sat, 04 Sep 2004 11:09:42 -0400


** SAME SHIT, NEW WAY OF TYPING IT **
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Order Number: 303
Detailed Invoice: https://ez6.ez-web-hosting.com/account_hist...hp?order_id=303
Date Ordered: Tuesday 27 July, 2004

The comments for your order are

Your order has shipped. USPS Priority Mail

21010521297814815764

Thank you.



Your order has been updated to the following status.

New status: Shipped

Please reply to this email if you have any questions.


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People with order numbers after mine are recieving their product first. Is it because it wasn't a premod? My first order was a premod so I'm beginning to believe he priortizes the orders based on that fact.
Static Puff
grr.gif Order 296 grr.gif

Still Have not got my xbox from this place after mine and others posted about it taking way to long I Wrote them Asking For them to ship it that week or give me my money back. They Said It will Ship on Saturday. On 9-4 I was e-mailed saying it shipped. So I waited and waited and still today 9-21 i still have not got any shipment from them.(and as anyone who has stuff shipped Priority Mail it normaly takes 2-3 business days to get it) When i use the tracking number on usps.com this is all it says:

The U.S. Postal Service was electronically notified by the shipper or shipping partner on September 04, 2004 to expect your package for mailing. No further information is available for this item

All that means as they were just notified about the package. It does Not even Say they got the package or that it is in transit. I Have E-mailed the past 2 days have got no reply so i have no choice but to leave this review i will update if somthing changes but as it stands now. THIS PLACE IS A SCAM. cussing.gif
danathman
I'm waiting on order #336 placed on 8/26, i was told last week that it would ship at the end of this week (9/24), my order still listed as processing, however sad.gif
fmgz
I received my XBOX after a REAL LONG wait. dry.gif All I can complain about is the amount of time that it took to receive, bout 1 month and 2 weeks. But the quality of the mods done to it are A+. Great job done. smile.gif Too bad for the long wait though. If you can wait a month and a half to get your xbox and want a good job done. buy from CMS. cool.gif
w3aPnX
sad.gif been a month and 10 days and i havent even gotten my box sad.gif. They said they were gonna send my box this week but they have not replied to my emails to say that they are going to send it this week even though last week they said it was gonna be shipped, if CMS reads this PLZ REPLY THIS IS GETTIN RIDICOULOUS!!!!!! mad.gif dry.gif
BadBrad4
Order #341
I also am a repeat customer with this shop. My prior experiences with this company have been fantastic. Awesome communication, quick turnaround, and quick shipment. I was reccomending this service to all my friends. In fact, I helped two of them get thier boxes modded through this site. At the first of this month, I sent my Xbox in for repairs (this is the third time I personally have used this shop.) I have been disappointed ever since. I have received little to no reposnse to my emails, I have not been kept updated of the status of my Xbox.


I will post back here when and if I receive my Xbox in good repair.


NOTICE: John has contacted me and let me know that he is working on my Box and taking care of getting it fixed. It turns out they were having a problem with thier mail server again. It looks like I spoke to soon and John and CMS are still up to par, just a little slower than before.
ebil
Still no X-box for me either. =\ Order 322.
doomz0r
Order #297

I placed my order for a premod on July 25, since then it seems I have had nothing but problems with CMS. The first month I decided to wait and not ask any questions due to the fact that they must have been really really busy... I accepted this. But around the month and a week border I sent in a few emails to them asking about where my xbox was in the line etc... in which they replied

"Your order will be shipping this week"
I thought to myself awesome, they are working on it and I will be recieving it very soon, however this was not the case and another week went by so I sent in another email asking the same question to which I got the reply

"Your order is next in line it will be shipping this week no doubt"

Once again they did not come through and it has been two weeks since, i have not written and email as I am figuring out how to cancel my order, I am VERY very dissapointed because they have lied to me not once, but twice and this is not good business at all. I wish they would be truthful with their customers but as it would seem through this post they are not willing to do this.

I am going to be cancelling my order as soon as I figure out how, I cannot seem to find any reference to this on the CMS website so I guess I will be contacting my credit card company... Unless I hear something real soon from CMS, which after 2 months or so doesn't seem like it's going to happen...

ORDER AT YOUR OWN RISK the premod processing at CMS IS NOT 15-20 expect about 60-??? days if your lucky!
rekki
order #342

I ordered for my Xbox to be repaired on 9/6/04 and they have yet to ship my order. I got an email from them on 9/17/04 saying that they would ship it in the coming days. It did not ship so on the 20th I emailed them asking for a update on my x-box, they have yet to email me back.

I did buy a premod from them awhile back when they were pretty new but it was the same old service, It took a month till I got my xbox but they did email me back a lot faster.
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