Thanks

Received my case today. Hot Damn

Zanga your order ships out tommarow

dickpeter yes we have your image Im working on getting it done tonite, we had the image but it came from an email that didnt match the order email and it didnt have an order number with it so we didnt know who it belong to.

xboxscenerules yours hopfully will go out tommarow as well, just to let you know your order is in the last set of ten and we are going in order.

okay!

got one Mail and one PM

when u shipping my order:

"in germany we have a tracking-number"

i will wait now one week and hope my case arrive.



we change all topics on X-S and gamesx.de when my cases here but we posting harder when nothing comes.

"sorry for my bad english"



Regards Stephan

Thanks

i just want to say i got my case late also but its well worth the wait. very high quality i would recomend this case to anyone. you people need to just calm down and let the man get caught up.

lol


i pay 200 € for two cases:

wait nine weeks,no respond of mails,must post a topic here and only trouble?!

"NO"

for 40 € more i can get a MultiMedia-Case from Dalquin!


thats FAKT

Best Regards Stephan

LAST MAIL:

they ship my case with UPS...5-7 Days...we will see.

Order date 8/10, order number 2059. No case yet. and no answer to my email

Any news on my order Xport1?

Ive sent you a couple of mails and pms, without getting an answer. This may be due to your domain issue.

Still looking forward to my case! Im sure the wait will be worth it!

Order: 2257

all users there have no case!

a little bit informations pleace:

- witch country u ordered

- date of our order

- payment (Visa or ....)


thx and regards Stephan

Xport i was wondering if my case has shipped out yet. The order # is 1957. I got an e-mail saying it would shipp out by the end of the week, but that was 2 weeks ago. Has it shippe yet?

Ok guys we are 99% done, we are missing a few custom images and then there was 1 day were we had the site up for a hour or so and got a few orders, those will be out by wed. The site will be up later this week, we want to make a few changes to the site, add a few products and Im making some changes to the xpod. Im sorry for the long delay and I want to thank the people that stood by us during this hassel.


Thanks

Yes sops your case has shipped please email info@xport1.com for the tracking #...Im sorry I just dont have access to the tracking #s atm.

Thanks

ditto for may case , ordered start of Aug and nothing, noty even an email or replay to my messages... and new orders are being shipped !

Any news on Order 2060 ???

what's the update on my order #2192

please pm me the tracking number

"heiliges Blechle"

okay guys!

yesterday UPS bring me a little Present:

2 cases from XPOT

i am at work now and next weekend at home...make pictures:

XPOT with SmartXX
MoBo 1.3 and 128 MB
HardDrive Switch for two HDDs
LCD Display
Coax-Out
and many more........


Regards Stephan

Story:

Order: 24.8.2004
many mails and no answers
the Adress: "i life in germany"

Name: right
Street: right
country: roftl
land: roftl (Denmark???)

i am in germany and its a little wonder i became my order with UPS

***sorry for my bad english but i am happy now***

If you have not got your order yet you will soon, you can pm me your name with your order number and Ill see about the tracking. Dickpeter Im still waiting for UPS to get back to me.

Thanks again xport1.
I look forward to the next version of the XPOD.
Here is a look at what he did for me.

I know alot of people are looking to get an xpod. Once we get this bug out of us and change a few things to the site. Once the site is up Ill be posting about it again.

help!

i need a better installation FAQ please!





Regards Stephan

HI I just wanted to know about order#2273 ordered on 11/17 havent heard a thing! thanks

That should be out...Ill check it out and let you know.

For those that are wondering why the site has been down, we have got a big order and it is holding us up. The issue is the order is for stone, we are working with marble and tile. This is new to us so its taking us longer to get all the adjustments down. Plus the fact that we are moving the day after xmass which kind of sucks on timing but is better for us as a whole. The move will allow us to better server everyone. We will also be revamping our biz model as a whole to. We will be taking out some of our current product line and adding more to. We have alot of work ahead of us and alot of new fun products to add as well. Ill update this page when I have more info.

All curent orders are our or will be out by Monday the 6th.

Best of luck with the move and business change.

I just wanted to say thanks guys for the screw

You really are a top company - Great case that every one of my friends loves ( www.m-oswell.co.uk/images ) and great customer follow up service.

I'm really chuffed you sent me a replacement screw - I had no idea where I was going to find one had you not.

Have a great Christmas


Mark

any news? whats a guy gotta do to get an xpod? just kidding! i wish i would have put in an order before you started moving. Any chance you'll be taking orders by January?

[B]Order # 2363 What the @@$# is goin on.


Orderex it on 4/1/05 Still and i mean after 5 emails a reply from this store Nothing
LIke I said in my emails this company must not really like its customers to much They take your money and then they dont respond kind of makes it tough when you want to trust an online company I mean i go to there website login and still 0 0 0 on everything xport1 needs a new and better customer service section a way to track your own orders i guess im just mad thats all and venting hoping to get at least some sort of reply from this company.

Does anyone have the original xpod if so how does it look and how is the craftsmanship (if youve gotten the @$#@#$ thing) I want to get the Dragon Original Xpod along with my order of jewels and lights but didnt have the extra cash sittin around and kind of glad i didnt because it starting to seem like a scam to me.

order #2531

I ordered/paid over two weeks ago 3-27-05, have yet to receive anything aside from the auto response order confirmation email. I have since emailed them 4 times to find out the status of my order and received no response. The 1 email I received stated that their shipping time is 2-3 business days - well that's obviously b.s.. All I am looking for here is confirmation that my order will be sent to me some day!

So far a bad experience all around from these guys.

i ordered mine on 4/6/05 and i got 1 reply from him when i said i want to spend more money .i need some kind of assurance that this guy honest man cause from what i'm seeing is that us little guys do not meen anything to this guy

{edit} its that us little guys do not meen anything to this guy

Guys PM me if you have not gotten your order yet, we are having some driver issues with the laser and thats holding up the current batch of orders. We are getting a new cpu for the laser monday and will be back up and running then. No one has ever been ripped off by us and neither will you. Between the backlog of orders and the laser going down we are trying as hard as we can to get everything out as fast as we can.

what should i pm myself to death or what do you need a lesson in communication

You sure? I preordered back in August and still have not gotten my order nor any emails regarding it even after like 10 emails asking about it.

i have a halflife 2 panel instead of a halo2 panel and i was looking forward to having a halo box but no go and i saw a pic on this forum that had a 3d image and a etching (2 panels)well there is no way to order that so i'm waiting for that 2 hopefully i will see this soon but not likely why have something around and not available to the normal public and i never got my buttons for my power/eject that were suppose to be in the deal i've been teased

xport1,

I ordered a few days ago and emailed over the graphic for my custom jewel, I have since sent emails to confirm your reciept of the graphic and approx delivery/shipping date. So far I have not heard a thing.. any chance of an update

Order no.

2403 - leigh godson

cheers

leigh

Well, I am now getting a little concerned about this order, mainly because I emailed them over a week ago again and have had no reply. Now it seems the site is offline.....

I think just a little bit better communication would go a hell of a long way, and this lack of communication and the slow speed on the delivery will be reflected in the review I am buying the item for.

cheers

leigh

Here's my overall experience with HOTMODZ:

Overall their service sucks. This is very unfortunate, because they do provide a very superior and unique product. I had originally ordered an XPOD from them before they were even out. After MANY months of BS I eventually got my XPOD. Okay, so I recently decided that I needed an XPOD Mini for one of my projects. I placed the order on the 27th of June. The credit card was processed promptly on the 28th of June. I emailed them down my custom graphic. So I patiently wait about a week. Nothing....no reply. I send an email......no reply. I look at the website; order still says NEW ORDER #2452. I send another email....no reply. I wait and keep looking daily. Lo and behold a few days ago the order completely disappears from my ORDER HISTORY on the webstite (www.hotmodz.com). I send an email AND call from the number provided on my credit card (312)560-5873 and of course get a voicemail from which I have received no reply. I'm sitting here, with $106 out on my credit card waiting with no single reply at all and no order in their system. This is beyond fish and bad customer service. Since I paid with a credit card AND through Paypal if I don't hear from them very soon I'll do a chargeback and report them to Paypal. This looks like the only recourse I have since Xport1 doesn't seem interested in answering emails or phone calls to his #.

This sucks!
Eddie "thewheel" Woolf

What's up Xport? Site says I have 0 orders pending, I hope that means it's headed to my doorstep.

- One question man, what on earth do I have to do to get a bezel for my cdrom so it's not the only black thing that says xbox. --

-Hit me back on here or pm me thanks. 2449

-'Preciate your time.

-EvX-

I ordered my Xpod July the 30th (saturday) I received the confirmation and it was on the bill I got today for 65.11. I have e-mailed them twice and have not gotten responses. I just PM'ed xport1 tonight so I hope he responds because I want my xpod. My order number is 2486. Please check on it Xport1 I would like it soon. I have waited 8 days already and I hope I don't have to wait over a month like some guys above me.

Thank you,
Dave Hoyda

I got an update via PM. He said it shipped so overall I have had a good experience with them. now my xpod just has to get here.

Update.... Sorry took me so long here Xport but I came in here to point out that you guys are just like I was.. Skeptical, scared, and most of all happily waiting for your case.

Give Xport1 some space, get off his balls, and let him make them rather than Pm every one and there mother.

I did the same shit too. I currently have another one on the way. Xport1 takes a minute to build these cases. There is a reason, they are top quality. No bull shit, no lies. if you just wait a few weeks for your case you will get it. Xport1 is an honest guy and I personally feel that he went above and beyond my expectaions with the xpod that I recieved. YOu can see my comments and complaints about it in the link in my sig.

--But for future ref. to all of you, if it takes Xport1 a minute, a week, or a month to get your case made and at your door step. It's for a good reason, It's because this dude is busting his ass to make you a case that you will love forever. you guys need to consider that true quality takes time, and I don't feel that the product that took however long to recieve was neglected for even one second untill it left for my door.

to Xport1

-EvX-

I want to let anyone that is waiting for a current order that we are backup and are trying to get caught up by next week. Thanks

I have sent many e-mails over the past summer, all with no reply. The address i use is info@xport1.com. Is this e-mail wrong or are you just ignoring me? I need some information on some parts for my xpod, please pm me.

After reading all of the above I would have to say that I too was a bit pissed at first. I have two orders in with Xport1 for just two center jewels and eight controller jewels. After two weeks went by with no confirmation of the shipment (Tracking #). I sent about a dozen e-mails freaking out. It seems he does make a quality product. At least that is what it sounds like from all who have received there orders. I guess what I am getting at is regardless of the quality of the product, Xport1 should at least inform his custemers of the status of each order. Or change the reply e-mail "All orders are shipped within 2-3 days. Custom orders will be shipped 2-3 after your image has been received." I understand both sides, but the bottom line is that we all paid $$$ upfront and are left in the dark. Even if this was a main stream company I would be wondering if I was ripped off or not. I hope everything works out and I can't wait to see xports work.

As of today Aug 30 all orders are out. Thanks

I ordered on the 3rd of August. Its now the 31st. I have emailed and called to no avail. I dont have a problem waiting, but please let me know something will ya'?

Your Order Number Is: 2490
Date Of Order: 8/3/2005 3:58:00 PM

I already had XPSmods burn me for 80 bux, so I guess Im a little paranoid.

Thanx Jmbear

I ordered one on August 4th and my credit card was charged for the product.

2 weeks passed and I emailed info@xport1.com on 2 seperate occasions and I still have not received a reply. Last week I called the Xport customer support number and left a message, but still no reply.

I just read all orders have been shipped as of yesterday (august 30th) so where's my Tracking number? What about an email? Anything that shows you acknowledge my existence?

Anyway, I contacted my credit card company and they are sending me a chargeback form I can fill out and return to them IF I don't receive my product as promised. I hope I don't have to go that route.... I'll be patiently waiting for my product to arrive (as I have been since August 4th.


"Thank You For Your Order XXXX XXXXX

Your Order Number Is: 2491

Date Of Order: 8/4/2005 7:31:00 PM"


**Alex**

Thank You For Your Order Jxxx xxxxxxxxxx
Your Order Number Is: 2484
Date Of Order: 7/29/2005 12:34:00 PM


Y'all just need to chill. You'll get your Xpod....in due time. I don't know about his status; but he's not out to burn anybody. I truly believe that.

It took right at a month for me to rec'v mine. I just got it on Friday, Sept 2. Sure I was "in a hurry" to get mine too, but I will tell you one thing...you'll get a quality product.

So sit back; kick your shoes off, relax, have another beer, and have a li'l bit more of whatever you partake of, and just chill.


To Xport1....thanx for gettin' it here. I love the "white glove" thing too. Sure will be nice to build it without gettin' it all smudged and scratched before I get a chance to show it off.

--w2kj