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Scenyx Entertainment Community > Shopping Forums > WebShop Ratings/Opinions
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keith1212
i ordered

1 x Avalaunch Case badge $3.19
1 x Mod inside02 - clear
- Jewel Color (Acrylic): UV Green $9.74
1 x Xbox 4 LED Jewel Ring
- LED Jewel Ring Color: Green
- Molex Adapter: yes $21.99
1 x Pot leaf - clear
- Jewel Color (Acrylic): ---Clear--- $6.74

on Order #2098 (Processing)
Order Date: Tuesday 19 July, 2005
\Sub-Total: $41.66
United Parcel Service (1 pkg x 0.51 lbs total) (UPS Ground (3 Days)): $6.12

will be a week tomorrow and its still not here and i have email customer service still no response i think i will take my business elsewhere next time. ty for noth customxbox.net hope my order arrives this month.........

a very unsatified customer....3 days my ass
keith1212
XBL_SUCKS
I just ordered to 1 x S controller - Autobot - and 1 x S controller - Decepticon -
and I can't wait I would rate this shop a 8 outta 10 here is the order number 2102

The only thing wrong is the led mods are kinda expensive like the blank and pre modded rings outher then that they are good
HeLLSaTaN
Top notch seller. Fast shipping, good product. keep up the good work ^^
ninjax
Complete scam artists!!!!!!!!!!!
I have ordered from them several times without a problem. I ordered another chrome case from them over four months ago. I have received no updates, no help from their customer support and no response from any requests for a refund!!! This company sucks, and I would recommend that no one ever ever ever trust their money with these people. I honestly cant tell you how bad they are because of legal reasons that I have recently begun against them to attempt to get my money back.
grr.gif grr.gif grr.gif grr.gif grr.gif
ninjax
The problem has been resolved. I wish it was a lot quicker than this, but the situation did not have to go through a lengthy process of BS. These are, all in all, good people, but they have lost my buisness forever.
Bigmojoj27
I think their site just went down this morning or maybe they just shut down the webshop. If so, DAMN, they were awesome.
GEM14
Order #2220 (Canceled)
Order Date: Tuesday 27 September, 2005 Order Total:


Products
1 x Custom Laser etched Jewel
- Jewel Color (Acrylic): ---Clear--- $15.29

Order History

09/27/2005 Pending
09/27/2005 Processing no problem.


As you can see, on 09/27 I ordered a custom jewel from customxbox.net
On their website they state, "Custom designed jewels will ship out within (1-3) business days." I waited a week and on the website it still read "processing." I sent an email to customer service asking for an update on the order. I did not get a response. Days later, I sent another email requesting to cancel the order and be refunded. 2 weeks after I placed my order I still never got a word from them. So, I filed a dispute through paypal.

As you can see, this was not a good experience for me at all. If they would have communicated with me I may have been willing to wait. I mean, I waited a whole week before I sent the first email. However, they never communicated with me after the first day. I DO NOT RECOMMEND CUSTOMXBOX.NET AT ALL. They never sent the jewel and had very poor to no customer service.






toddypond
My Order # 2236. Evil Clown Jewel & 4 Led Ring. i placed my order on 10/13. received email w/receipt shortly thereafter. status pending. on 10/14 got email saying status processing. now 10/19, still says processing. I sent an email to customer service on I think 10/17 asking for an update. no reply yet. I had never bought or even heard of customxbox.net before then. there are 2 reasons why I placed my order w/them. 1, the prices were good. 2, I thought I could get my items pretty quick, seeing as I'm only 5 hours away. now don't get me wrong. I'm not accusing them of anything, or here to bash them. all I'm looking for is some kind of update. If it was back-ordered or a prob w/my CC or something else please just let me know... Thanks
SMC
i ordered 4 white leds, red/white front panel leds, halo 2 jewel, and a used case...it took a good month and a half for it to arrive. however when it did, it was in good condition and im happy with it lol
maddog06
Order #2268 (Processing)
Order Date: Wednesday 23 November, 2005
11/23/2005 Pending
11/25/2005 Processing


Products
1 x Custom Badge (Qty1) $4.99
1 x Pot leaf - clear
- Jewel Color (Acrylic): ---Clear--- $6.74
1 x Led Modded Controller Extension cable
- LED color: Green $8.46

Sub-Total: $20.19
Customer Loyalty Discount:
You have spent $42.01 in the last year so qualify for a discount of 1%: $0.20
United Parcel Service (1 pkg x 0.31 lbs total) (UPS Ground (2 Days)): $6.06
Total
Please remember to click the continue button
when you are finished with Paypal
or we will NOT get your order. $26.05 (yes i did this too)

Everyone check out that order date again, yeah today is the 23rd of January.
I even emailed them 3 times from my email, 3 times from their "contact us" link & then i even
emailed paypal, but it was past 45 days (which i didnt know about).
AND I HAVE STILL HEARD NOTHING FROM THEM YET!!!!!!!
maddog06

Thank you for taking the time to contact us with your concerns. I am happy
to assist you further.

PayPal's Guarantee Protection requires buyers to file a reimbursement
request within 45 days of the transaction date. Any request filed past this
timeframe will not be addressed but the complaint will be noted in the
record of the reported PayPal user. The seller will be notified of the
reimbursement request and encouraged to work towards an amicable
resolution. If we find the user has violated our policies, we will
investigate and take appropriate action. If this occurs, you may be
contacted in the future about the status of the filed request.

It is my pleasure to assist you. Thank you for choosing PayPal.

Have a great day.

Sincerely,
Grace
PayPal Business Support
PayPal, an eBay Company

so i guess i'm screwed huh grr.gif
whiteblazer01
I'm still waiting for my order that I placed several weeks ago. I haven't heard anything. My order number is 2321 placed on Mar. 9th. Please follow up.

Paul
whiteblazer01
Still no reply. mad.gif Bad business.
anotherisp
these guys should not even be able to advertise here at all... I ordered a jewel....yeah that's right (1) jewel to test their service and these guys suck big time on customer service paid for the ups shipping and still haven't received my shit....and their website's "contact us" link is disbled, and I think its on purpose, so no way anybody can try to resolve any issues, tried emailing them as well and no responses.... Oh well, Paypal claim dept here I go....fuck these guys.... THEY ARE SCAMMERS!!!!
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